Black dots and spots on exported JPGs

Permanently deleted user

• 3. April 2023 06:32

Hi team, 

I recently upgraded to version 23. I shot a tethered job, worked on the shots in Capture after the shoot, including using multiple layers, and editing some files in Photoshop for final retouching. As usual, I saved these files from Photoshop back to Capture, where they appear in the session as a new TIF file, with no layers. Upon exporting these TIF files as JPGs, I see that there are random black dots/marks/spots peppered all over the image. Bizarre. Please see attached image to see spots in eyes/teeth/the crocodile. Does anyone know what's going on? I edited just as I usually would have in Version 21. Many thanks!

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  Ian Wilson

  Moderator

  • 3. April 2023 07:52

  

  The first thing that I'd suggest is turning off hardware acceleration in Preferences (the General section) and trying again.

  Ian

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  Permanently deleted user

  • 3. April 2023 08:01

  Thank you so much, Ian, that seems to have worked and my heart rate is returning to normal. I very much appreciate your help and prompt response. Warmest regards!

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  Jerry C

  • 3. April 2023 19:22

  Hardware acceleration as implemented by Capture One still creates problems even after gaining support for Metal and is at the core of quite a few problems as evidenced by the salutary effects of turning it off. There are big opportunities for improving it so that it works reliably. I wonder what percentage of users have decided just to leave it off. 

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