Fuji X-T4
Raw/Raf Files from my Fuji X-T2 & X-H1 open fine but Raw files from my Fuji X-T4 won't and there is very little Exif Data showing but each file is stating about 51Mb in size, when I open Capture One and select & open the folder containing my images I get the message 'No images in folder' any help would be appreciated, thanks!
I'd also like to know how you get to speak to someone from customer service, I paid £200 odd for Capture One and I cannot get any help whatsoever, disgraceful.
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david byham You have posted in the "Request Camera Support" section of the forum, which is designed for users to request file/tethering support for their camera. I have moved your post to the relevant topic (if you're using Windows then let me know)
With regards to getting support, you have the option at all times to "Submit a Request" in the top right of the page, or here: https://support.captureone.com/hc/en-us/requests/new
If you have already opened a support request, then let me know and I will ask one of our agents to follow up.
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Jack, Thanks very much for your help, I'm throwing in the towel on this as it's all to complicated and stressful for me unlike Photoshop & Lightroom. I think I'll take the easy way out and download 'Raw Threrapee' Thanks again and sorry to take up your time.
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