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How do I factory reset Capture One?

CambsCreative

I have had Capture One Pro 20 for a few years now and today bought (not subscription, but paid for in full) Capture One Pro 23. However, I have not used the older version for a few years and, thus, when I opened my new version it has carried a bunch of stuff over, such as in the Settings/Update tab there is an old Sony camera and a Canon camera there, which I don't own anymore and won't be using ever again. There are also other bits, libraries and sessions etc that I don't want.

So, how do I reset Capture One Pro 23 to factory defaults as it if is a brand new user using it for the very first time without it brining in all my old junk and settings and lord knows what else from yesteryear. I basically want a clean install, fresh start.

I'm aware there might be other bits on my iMac running OS Ventura in Library and Preferences etc that I might have to get rid of, but if anybody can tell me how to factory reset Capture one and tell me what folders and files I need to delete from my Mac too that would be super as I don't want to do a clean install of my Mac OS to clean Capture One up.

Cheers.

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  • ANLI
    • Bearbeitet

    on a mac: in finder goto menu hold down the option key u see "library" appear..

    find all this and delete:

    • [User] > Library > Application Support > Capture One
    • [User] > Library > Preferences > com.phaseone.[anything]
    • [User] > Pictures > Capture One Default Session > Capture One.col
    • [User] > Pictures > Capture One Library > Capture One.col
    • [HD] > Library > Application Support > Capture One

    also- if you want to carry specific settings, styles, keyboard settings, etc you gotta save them first from Library/application support/Capture 1

     

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  • Kevin Charter

    Sorry to piggyback onto this thread, but do you know what is needed to be done on a Windows PC (11) to achieve the same please?

    Many thanks

    Kev C

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  • Christopher Brown

    What is the answer to Kevin's question?

     

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  • Ian Wilson
    Moderator
    Top Commenter

    The Windows equivalent of the Mac Application Support etc is to be found in AppData, I believe, but without access to a Windows installation of Capture One I can't do more than point you in that direction.

    Ian

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