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Win: Some catalog albums appear empty after reopening Capture One



4 Kommentare

  • Offizieller Kommentar

    This issue is fixed in the new release of Capture One (16.2.4).
    Follow the link to download the latest version: https://www.captureone.com/en/account/download 

    The release notes are available here: https://support.captureone.com/hc/en-us/categories/360000430178-Release-notes 

  • Arnold Duran

    I have experienced this problem also on a Mac Book Pro. My entire catalog is no where to be found! I did a recent import, the next session I imported,  It, and everything else in the catalog was gone...

  • Helen

    Hi Arnold Duran, we'd like to look into this. We do not see your case in the support queue, so please submit a request at support.captureone.com elaborating on the Catalog's behavior. Once we notice your email, me or one of my colleagues will reach out to you with further instructions.

  • Marian Simó

    There is a workaround for this situation that might be helpful while we work on the fix. Please, find it below:

    1. Select the corrupted album
    2. Change the sort order to "Name"
    3. Repeat steps 1-2 for each of the broken albums
    4. Restart CO
    5. The albums should be fine after following the previous steps.

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