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Adobe Photoshop application not shown in export dialog / Open With Menu

Markus Zuber

Hi

I have just installed Ventura 16.3 coming from Monterey on a Mac Studio running Capture One 23.2.5. After the update, none of the Adobe applications are visible/selectable anymore in either the Open With Menu plugin dialog or in the Open with option in the export dialog. I can select the Adobe apps via "others/sonstige", but this is not what I like. This is a serious bug, I have seen many times after major OS upgrades. I would nit mind if you would update the Open with plugin which is still 1.0.0.... maybe less KI and more basic functionality????!

Thanks for your help

Markus

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  • Ian Wilson
    Moderator
    Top Commenter

    Have you also recently updated to the newest version of Photoshop? It may be that it won't appear in the plugin list until you have first used the "Other..." option.

    Ian

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  • Markus Zuber

    Thanks Ian

    Yes, the update to new Photoshop versions was done as well. I am using the "Other..." option for the moment, but it does not switch to normal mode. In the Open with plugin you could normally see the Adobe directories/application and activate them. Sometimes with and sometimes without success. This time, there is no entry at all. I have uninstalled and reinstalled PS 2024 - no success.

    Unfortunately there are no preferences to be deleted which would help/force C1 to read everything from scratch. In earlier times it helped setting the application directory as protected from Spotlight indexing – and removing this setting after a while. Does not help either.

    I have also deleted the CaptureOne directory in the Library/Application support. There must be a place – yet unclear where it might be – that stores old settings. So even deleting the prefs and the CaptureOne directory does not completely reset Capture One and its settings. Quite a strange and unusual situation!

    Markus

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  • Ian Wilson
    Moderator
    Top Commenter

    I'm not quite sure what else to suggest. It probably is no comfort to know that for me Photoshop 24 does show up in the Open with Menu. 

    Did you uninstall the old version of PS when you installed the new one?

    Ian

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