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Mac: Importing/moving images and folders to NAS through Capture One doesn't work

In the works

Kommentare

7 Kommentare

  • Glenn Grainger

    and capture one will not allow Shute down of the computer.

    -2
  • Krishna Prasad Kotti

    I am running into the same issue. I have two drives in NAS and when I move the File from One Drive to Another, files got copied to the drive (Duplicated). I can see the same file in the two drives and it is a big mess.

    0
  • Krishna Prasad Kotti

    When is the issue expected to be resolved ?

    0
  • Marian Simó
    Admin

    Glenn Grainger thank you for this additional information. Might I ask you to submit a request and provide log files? It would be great for us to have more reports on this and log data will help our developers to find the root of this issue faster. You can submit the request here: https://support.captureone.com/hc/en-us/requests/new

    0
  • Marian Simó
    Admin

    Hi Krishna Prasad Kotti. I have been checking your requests to support but couldn't find the one related to this issue. If you didn't report it, could you, please create a new case regarding this bug? As more information we gather from different users, the easier it will be for our developers to find the root of this issue. 

    It would be great if you could submit a request here: https://support.captureone.com/hc/en-us/requests/new and provide us with logs. 

    Thank you in advance for your collaboration.

    1
  • Tomo

    I got same issue from the very first 16.3 update. But it's more about working in C1 catalogue with folders that are on NAS drive. I'm not able to move whole folders from Mac to NAS (moving photos is possible but nothing crazy amount like >100pcs. When it comes to managing photos on NAS - there is no way to move from one folder to another (both on NAS). Every time C1 freezes. Sometimes I can do it with couple photos but when I want to move more than lik 10 pcs - it's impossible. 

    I'm not sure but if I remember on 16.3.1 everything went back to normal but then 16.3.2 update came out and that nightmare came back.

    0

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