Bug report - export files not visible on Apple iCloud Drive

What problem do you see this solving? When I export files to any iCloud Drive folder on macOS Sonoma 14.0, only some of the files are visible in the Finder after export. In my case, I am exporting image files directly to an iCloud Drive folder on my Desktop. If I export 13 files, only 4 or 5 will be visible in that folder on the Mac. If I look at the iCloud Drive folder in the Files app on my iPhone, all of the exported files are visible. (Obviously, this is a Sonoma issue, not a Capture One issue, but I think you should be aware of this problem.) Interestingly, if I search for the filenames in the Finder app, ALL of the exported files ARE visible in search results, and they can be manipulated from those results. I can drag the files from the search result window to the Desktop and they are all visible again. None of this is an issue if the files are exported from Capture One to a non-iCloud Drive folder and non of this happened before the macOS Sonoma release.

When was the last time you were affected by this lack of functionality, or specific tool?

Daily and with every export from Capture One.

Are you using any workarounds or other solutions to achieve your goals in Capture One?

I am aware of it and I can find the files through the search described above.

Are you happy to be contacted further about this suggestion or request?
Yes

Ian Wilson

Moderator

10. Oktober 2023 17:06

@... - you'll see that this is a known bug. Here's a link to the Known Bugs section of the forum, which says they are working on solving this and suggests a workaround until they are able to fix it.

https://support.captureone.com/hc/en-us/community/posts/13942471961757-Mac-Files-exported-from-Capture-One-to-iCloud-become-hidden-in-macOS-Sonoma

Ian

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