Getting technical support has become too complicated. I have two issues at present where something has gone wrong. I can get rouind both these problems, though in ways which make my workflow more complicated. So I sent an email to the supportr desk expressing my disillusionment with the latest arrangements (with the demand for log files and screen capture whether or not these are really needed to answer a simple question) and advising that I was now considering changing to a different editing programme. I wasn't surprised to get an automated reply, which implies that my message won't have been read. Is there any other means of expressing my dissatisfaction to Capture One management? Are other users equally frustrated by this delevopment?
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