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URGENT Unable to download DMG file

Kommentare

8 Kommentare

  • Sharon Leibel
    Moderator

    Hi Christian.

    The version available to download from the Capture One web site, is always the latest one available. So now it's 16.3.1.23

    Are you trying to download the eligible version from your License management section? What's your eligible version in this license management page?

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  • Christian PEYRUSSE

    Hello Sharon,

    Yes i want to get the version i have purchased which is C1 Pro 22 perpetual licence. Can you provide the Mac dmg which should be the version 15.4.2 ?

    Regards.

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  • Sharon Leibel
    Moderator

    Can you go into your account, "Plans & Services Management"

    And see what appears there? This is where you're trying to download from?

     



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  • Christian PEYRUSSE

    I found this place but no download button at all. Yes this is where I was trying to download it ! But no download link ! 

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  • Christian PEYRUSSE

    Still the same page with no download link …

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  • Christian PEYRUSSE

    Ok finally got it from another PC Thanks a lot .

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  • Ian Wilson
    Moderator
    Top Commenter

    For future reference, if you have found the Download page on the Capture One website you ought to be able to scroll down on the same page (quite a long way) to find earlier versions.

    Ian

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