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Files exported from Capture One to iCloud become hidden in macOS Sonoma

Kommentare

5 Kommentare

  • John Friend
    Top Commenter

    I'm not a Mac guy, but I think this is a known issue and requires 16.3.2 for full support of Sonoma 14.1.2.

    See the OS support table here: https://support.captureone.com/hc/en-us/articles/360002466277-Capture-One-system-requirements-and-OS-support.

    1
  • Marcin Mrzygłocki
    Top Commenter

    There were multiple reports of this problem and the only solution is to upgrade Capture One to version indicated above or downgrade system, according to the link.

    There is obviously a workaround: NOT using cloud for Capture One files. Use standard backup (which could be then redirected to cloud, but that's another story).

    1
  • FirstName LastName

    Thank you for your feedback!

     

    I understand that basically, I bought software whose real lifespan is... 1 year.

    A first for me.

    Usually the support is at least 2-3 years, if not longer. but there, no. Not even minimum support to fix bugs, you are pushed to buy the latest version.

    I'm going to ignore iCloud as much as possible, and when I get tired of it and have made my return on investment, I'll move on to something other than Capture One.

    0
  • John Friend
    Top Commenter

    FirstName LastName

    I'm not particularly a fan of Capture One's policies on perpetual licenses and bug fixes, but I'm not sure you can really blame this one on Capture One.  Apparently Apple made changes in the OS that caused things to break in Capture One.  Capture One investigated and issued a fix.  If you want ready access to these types of fixes (when Apple breaks things), you really need to have a subscription because that just isn't how their perpetual license works. 

    Fortunately, this is not so much of an issue for me on Windows where Microsoft tends to preserve more backwards compatibility than Apple.  I'm still able to run Photoshop CS6 on Windows (which is a program from 2012) though I now use the newest version of Affinity Photo for most of my work.  So, a perpetual license probably works better (lasts longer) on Windows than it does on a Mac.  I used Capture One Pro 22 for two years on my Windows 10 and Windows 11 computers before deciding to upgrade just to get newer features.  I'm now on 16.3 so we'll see how long that stays functional on Windows.

    All this aside, I think the work-around is to just not export to any folder that is associated with iCloud.  Or, go for AI masking and buy a newer perpetual license or just go for the subscription so you get regular updates.

    If you want to be more careful with this in the future, then you shouldn't accept an OS upgrade until you know that your version of Capture One will work with it.  And, if this is a recurring theme, then you would be better off with a subscription that gets you regular upgrades.

    1
  • Marcin Mrzygłocki
    Top Commenter

    I'm still able to run Photoshop CS6 on Windows (which is a program from 2012)

    Good point, up until two years ago I was using ACDSee 32 as my everyday explorer and image browser in a version from... 1998. Gave up on it not because of switching to Windows 10 with a new install, but because the elder did not have Unicode support... and likewise some futuristic image formats like webp or arw.

    Still no replacement with such a speed and versatility of file browsing/management and built-in image browser.

    0

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