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Edits done in iPad doesn’t apply in CO desktop

FirstName LastName
Bug introduced in CO for iPad 2.3.2 JPEG or RAF files edited in iPad don’t keep the changes when downloaded into CO desktop 16.3.3 or 16.3.7. I have tested with CO for iPad 2.2.9 and the workflow worked as expected, with the files edited in iPad keeping the changes when imported into CO 16.3.3
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  • Walter Rowe
    Moderator
    Top Commenter

    Did you open a support case? How are you getting the edits from iPad to desktop? Exported EIP? Cloud Transfer?

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  • FirstName LastName

    The edits are transferee via Cloud Transfer.
    The support case is WIP.

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