Zum Hauptinhalt gehen

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Cannot delete files

Julie Haylett

I've just updated the software and now I cannot move items to the trash folder. It's hindering my work flow. I try to manually move the file, not an effective use of time, it cannot move for an unknown reason. I press delete, I cannot move the file for an unknown reason. No matter what I try, I cannot move for an unknown reason. PLEASE HELP 

0

Kommentare

2 Kommentare

Datum Stimmen
  • Ian Wilson
    Moderator
    • Bearbeitet
    Top Commenter

    Please give a few more details. Presumably you mean that you have updated to version 16.5.0.

    • Mac or Windows, and what version of the OS?
    • Are you working in a session or a catalog?
    • If you create a new session or catalog do you still have the same problem. (If you don't try verifying and repairing the session or catalog that has the problem.)
    • Where are the images located? Internal or external drive? And if it's a catalog are they referenced or managed images?

    Ian
     

    0
  • Eighth_Element

    I am having this same issue. I just updated my M1 Max Macbook pro to the newwest OS to see if that fixed it and it didn't change a thing.

    I am running MacOS Seqoia 15.1.1 (24B91)

    CaptureOne 16.5.1.14

    I have tried it in multiple Sessions and get the same error.

    All images are located on my internal Hard Drive.

     

    0

Post ist für Kommentare geschlossen.