Color Editor Basic - missing swatches

Terence Patrick

• 5. Januar 2020 02:10

I've been using C1 since v3 and I'm doing a trial with v20 just to see what's new. I'm noticing every now and then on the Color Editor Basic tab that the little square swatches for colors goes missing. I don't know how to replicate it nor do I know what makes it come back, but it just reappears after messing with the interface (scrolling up and down, closing the panel and opening it, etc.

I'm testing v20 (13.0.1.19) on a 2016 MacBook Pro with Catalina 10.15.2.

Is anyone else experiencing this?

https://i.imgur.com/eoqaHVo.png

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  • 5. Januar 2020 08:04

  have seen this too a rest of the workspace solved it for me.

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  Paul Steunebrink

  • 5. Januar 2020 12:23

  Terence2 wrote:
  I've been using C1 since v3 and I'm doing a trial with v20 just to see what's new. I'm noticing every now and then on the Color Editor Basic tab that the little square swatches for colors goes missing. I don't know how to replicate it nor do I know what makes it come back, but it just reappears after messing with the interface (scrolling up and down, closing the panel and opening it, etc.
  
  I'm testing v20 (13.0.1.19) on a 2016 MacBook Pro with Catalina 10.15.2.
  
  Is anyone else experiencing this?

  
  I noticed this intermittently during the beta. If your image is edited with a previous version of Capture One, could you make a new variant (not a clone variant) of the image and see whether this helps?

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  Terence Patrick

  • 5. Januar 2020 19:22

  Paul_Steunebrink wrote:
  I noticed this intermittently during the beta. If your image is edited with a previous version of Capture One, could you make a new variant (not a clone variant) of the image and see whether this helps?

  
  
  Unfortunately, the images in my test have never been processed with Capture One - they were new shots. Images were from a Sony A7R3. I'll submit a support case since this is something you all have seen.

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  Ian Wilson

  Moderator

  • 5. Januar 2020 20:43

  

  Have you tried removing the Colour Editor tool from the tool tab then re-adding it?
  
  Ian

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