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Where to complain about support

Permanently deleted user

I have emailed support about three times about the same issue, and received only one reply, which I replied to.

No further replies soar from their support.

It is a simple solution in my opinion, 

Where do I go to complain about their support?

Frank

0

Kommentare

5 Kommentare

Datum Stimmen
  • Arunava Nag

    Submit a request here:

     

    https://support.captureone.com/hc/en-us/requests/new

    1
  • Permanently deleted user

    So you can complain about support to support.

    You just have to wait for a few weeks for them to reply (if they reply at all) with a generic message.

    1
  • Keith Reeder
    • Bearbeitet

    So you can complain about support to support.

    Do you have a better idea?

    Arunava was at least trying to be constructive...

     

    -1
  • Permanently deleted user

    Thanks for all the help, I finally managed to get a response, and resolved my issue.

    2
  • Permanently deleted user

    @Keith I'm at least trying to see the humor in this horror.

    1

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