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add camera

Lars Hennings

Hi, in the pre-settings/ update is my first camera named. What is the meaning of that? And if there is a sense, how to add one camera more? Thx. lars

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  • Permanently deleted user

    Hi Lars,

    Could you please give more info ? Which pre-settings/update are you talking about ?

    Robert

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  • Lars Hennings

    Thx. Robert. You see the X-Pro2. I have no idea why it is written in the pre settings and who/ what did it. First I thought I did in my account, but it seems not. Now I have a second camera Fuji X-E3; it is supported by C1. For there are some informations which C1 takes for developement I wish to clear it. But all works fine as I see it. Reg. lars

     

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  • Permanently deleted user

    Lars, have you got one an X-Pro 2 ? It could be an update for the ICC profile, but frankly speaking, I don't really know.

    Anyway, if everything works fine, you shouldn't have any reason to worry.

    Robert

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  • SFA

    I think this is something from the previous support system when it was shared with the Phase Camera and Digital Back  Hardware support.

    One of the requirements was to record the camera details - mainly for Phase camera support of course but other cameras would naturally be registered - for no real purpose if the equipment was NOT Phase hardware.

    In my opinion it can be ignored for the new Capture One support system. However knowing the camera used can be important for working on some of the reported problems so should usually be advised in a Request. It just does not need to be "Registered" for any purpose, AFAIK.

    Perhaps someone can correct me if I have missed something.

     

    Grant

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