Plugin initialization failed

Ken Bates

• 4. Mai 2020 20:03

I just tried installing C1 on a new Mac Pro running Catalina and got the following error on launch:

Description: Could not initialize the plugin 'Open With Menu'.
Reason: The plugin operation timed out.
File: /Applications/Capture One 20.app/Contents/PlugIns/COOpenWithPlugin.copluginDomain: com.phaseone.captureoneCode: 1102

Needless to say, I can no longer run any plugins, which kinda limits what I can do. Is this an issue specific to Catalina? I've been running C1 since version 8 on an older Mac Pro up to and including Mojave and have never seen this. It's a 'clean' install, and I'm hoping that someone here on the forum will have a solution on the off chance that support may not get back to me in a timely manner.

Thanks in advance for any help,

 - Ken

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  Permanently deleted user

  • 4. Mai 2020 20:34

  Hi Ken,

  This type of issue has been encountered by some users, mostly those running Windows, but it happened to me, too, that the plug-in was disabled when launching Capture One (20.0.4 under Mojave).

  An update will be available from tomorrow, if I understand the message I received today, and maybe you could wait until then before opening a ticket at the Capture One staff.

  Robert

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  Ken Bates

  • 4. Mai 2020 20:40

  Thanks for the info, Robert. If the message you're referring to is the same one I got today, I have the same issue with what that message refers to (is that a roundabout reference, or what?). Hopefully it's something that can be fixed.

   - Ken

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  Ken Bates

  • 5. Mai 2020 14:50

  The problem turned out to be the way I had my system configured. For various reasons (performance and reliability), my home folder is on a separate drive from the system disk. Although this worked well in the past, Catalina considers this disk to be a removable one (even though it's an internal SSD), and when doing installations, requires me to 'allow removable drive access' for applications.

  I did this for C1, but apparently the plugin is considered an application by Catalina, so when it tried to load, it failed since it didn't ask for permission to access the removable drive and eventually timed out.

  The solution was to completely remove C1, then log in to the admin account, which was on the system disk. Installing C1 from that account worked, so when I switched over to my account, everything was set up and worked fine. The error apparently occurred during the installation phase, working fine on the admin account but not requesting the appropriate permission when installed from a home directory other than the system disk, even though the eventual destination was the same (/Applications).

  Not sure if this is a C1 bug (probable) or a Catalina issue (also probable), but since I now know the workaround and things work, I'm happy. Hopefully I won;'t have to go through this for upgrades, but if so, at least I now know how to do it.

   - Ken

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