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Can't deactivate license to try Pro

shaun31
If I try to deactivate my license to trial Pro I get " unable to contact server - please try again later" message. It did this all of yesterday and it's still doing it!

Disabled my firewall but still does it. I think it can access the server as the free updates and activations left change from "??" to 0 after a few seconds.
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  • Permanently deleted user
    Me too. Tried 10 times and more,but I could not it.

    My Environment.
    Windows Xp(32bit Japanese) SP3
    Core2Duo E8500/2GB Memory
    (hp dc7800SF/CT)
    .net framework 3.0 SP1/Japanese Language Pack.
    Symantec Endpoint Protection (MR2) Japanese.
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  • sorin
    you can do it online in 'licence management' on the user account ... i think...
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  • shaun31
    in the end I uninstalled 4.5 and the re-installed and when running choose 4.5 pro in trial.

    Not ideal but works.
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