4.8 and P25 tethered problem

Tom Lucas

• 20. Mai 2009 06:49

Hi,
I installed 4.8, without testing, and went to a shooting yesterday.
4.8 (Laptop, 32bit XP, 2Gb Ram) did not allow me to select my tethered P25 (on a Flexicam)
I opened 4.8, choose the Capture Folder, switched on the back, the software correctly switched for "No camera attached" to "Choose camera" with only one option "P25", when selecting "P25" I got an error message then saying that there's no camera attached.
I closed/opened C1 and the switched on/off the back several times. Finally I had to go back to 4.6 in a hurry and everthing went fine.
Next time I do some testing before going out on location.
The 4.8 was the first time I installed a C1 version in german, not in english, but I suppose this doesn't really matter.
Any know problems with 4.8, XP and non+ backs?
Thanks

Tom

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  Paul Steunebrink

  • 22. Mai 2009 09:24

  Tom,
  I suggest you post your question in the P Series forum ( viewforum.php?f=3 ) for more chance on feedback.

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  Tom Lucas

  • 22. Mai 2009 17:50

  Thanks, I will also try the new version 4.8.1 next week to check if the problem is still there.
  
  
  Tom-

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  NN635465697753447420UL

  • 12. Juni 2009 14:02

  Having same connection issue with a H-25 back. Went back to 4.6 and problem went away.
  
  Bill Poff

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  Lars 1

  • 15. Juni 2009 07:13

  [quote="tom_l" wrote:
  Hi,
  I installed 4.8, without testing, and went to a shooting yesterday.
  4.8 (Laptop, 32bit XP, 2Gb Ram) did not allow me to select my tethered P25 (on a Flexicam)
  I opened 4.8, choose the Capture Folder, switched on the back, the software correctly switched for "No camera attached" to "Choose camera" with only one option "P25", when selecting "P25" I got an error message then saying that there's no camera attached.
  I closed/opened C1 and the switched on/off the back several times. Finally I had to go back to 4.6 in a hurry and everthing went fine.
  Next time I do some testing before going out on location.
  The 4.8 was the first time I installed a C1 version in german, not in english, but I suppose this doesn't really matter.
  Any know problems with 4.8, XP and non+ backs?
  Thanks
  
  Tom

  
  
  Hello Tom!
  
  I had a similar problem with P30 and win XP. Capture One could not find the back.
  The solution for me was find in the Knowledge base Article 1696.
  http://www.phaseone.com/HOME/Content/Su ... nguageID=1
  
  Hope this will help you too.
  Lars

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