Activation!?!?!?!?!?!?!?!?!?!?!?! Help!

Jesper4

• 15. März 2011 08:04

hello!

I have emailed phase one 2 times and not got any response back......

I have 2 Activation left for C1 Pro 6 but, when Im trying to activate it I get this:

"Could not activate because of a unactivated licencecode" ?!?!?!

What is this, in my account it says I have 2 left.?!

Swedish: "kunde inte aktivera på grund av avaktiverad licenskod."

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  Paul Steunebrink

  • 15. März 2011 09:33

  Jesper,
  Fastest and also only way to solve this is to login to the Phase One site, and create a support case. You'll be up and running in no time.

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  Jim_DK

  • 15. März 2011 09:36

  Hi,
  
  For info this messgae is usually if you are activating your software with an old key after upgrading to the latest in the e-shop - this process issues a new key and the old one "de-actviated"
  
  Obviously I can not publish your key on a public forum so as Paul says this is best handled in a support case
  
  http://www.phaseone.com/Search/subjecta ... ubjectid=7
  
  Br

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  Jesper4

  • 15. März 2011 10:31

  I bought a new mac pro computer, so I deactivated it on the old computer to install in on the new computer. but it didnt work. I have done a support case but havent got any answer

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  Ulf Liljegren

  • 15. März 2011 13:06

  HeJ Jesper
  You never did make a case.
  Someone was nice and raised a case for you at 11:35 today, after your response at 11:37 case was concluded at 12:06
  
  I think this speaks for it self as great service and response time.

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