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Troubleshooting processing problmes

claredy
Im getting the error message 'Unable to create output Link' when im processing my grayscale images.
I looked it up on capture one support, but it says the only solution is that the folder im sending it to doesnt exhist! I assure you it does, and i even made a new folder specifically to solve the problem, and it didnt fix it.
Does anyone know what im doing wrong or what i can do to fix it??
I can do my BW's in photoshop, but i have alwys been able to produce great BW in capture one, so why is it doing this now??
I reciently upgraded from LE to Pro. This wouldnt have anythign to do with it would it??
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6 Kommentare

Datum Stimmen
  • p12
    maybe that you have a permission conflict ! ( do you have the outputfolder on the desktop?) That C1 is not allowed to write there...

    try to create the output folder inside your home directory ( USER/blabla/picturesfolder e.g. ) maybe that works !

    btw.
    there is the same issue with photshop droplets on MBP and 10.4.6/.7/.8

    BR
    pbeier
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  • claredy
    No, my directrory is within 'my documents' so that cant be the problem.....
    but thanks for the suggestion!!
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  • p12
    hmmm

    try to repair the permissions anyway.. just in case

    applications/utitlities/disk utility/repair permissions

    and - just to doublecheck:
    create an output folder on an external drive with "ignore owner" activatet( information-tab of the disk)

    best regards
    pbeier
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  • Christopher
    pbler, I think you're in the wrong forum, this is the Capture One for Windows area, your advise would apply to the Mac version.
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  • Anonymous
    My Documents is on the Desktop... which is not always the best place to work to / from.

    The best setting to have established at the Process tab is to the Set Process Folder… and check the Always process images to associated image folder
    With this box checked, a folder name Develops is created within the Session folder along with the RAW images.

    The simple fact about Windows platform is that it is best to keep the Process to location consistent. By checking the box to Always process images to associated image folder accomplishes this consistency well. Once processed, the folder can be renamed, copied or moved to new location with a little File Management.

    If problems persist, the best solution will be to create a Support Case with detailed workflow description, system specifications, and error screenshots attached.
    Support Site: http://support.phaseone.com

    Regards,
    k c
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  • p12
    [quote="Christopher Meadors" wrote:
    pbler, I think you're in the wrong forum, this is the Capture One for Windows area, your advise would apply to the Mac version.


    oops - you're totally right !
    didn't pay attention, as I started in the mac-part - then checking "new posts"

    well, sorry
    (but maybe it helps someone else - for that it wasn't totally useless.... )

    best regards
    pbeier
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