Zum Hauptinhalt gehen

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

7.1.4 crash need 7.1.3 install

Steve Tompsett
I had a stable 7.1.3 working and thought Id update to the latest version..now all I get is a crash on start up..it did work once on at first..but now every time it crashes..where can I download version 7.1.3 so I can use C1 again ..thanks

pc is i5 AMD 7870 card ..12 gig ram
0

Kommentare

9 Kommentare

Datum Stimmen
  • Christian Gruner
    [quote="Tommo1965" wrote:
    I had a stable 7.1.3 working and thought Id update to the latest version..now all I get is a crash on start up..it did work once on at first..but now every time it crashes..where can I download version 7.1.3 so I can use C1 again ..thanks

    pc is i5 AMD 7870 card ..12 gig ram


    Please delete the ICOCL.bin file located in C:\ProgramData\Phase One\Capture One\ImageCore and restart CO 7.1.4. This recompiles the OpenCL binary, so it can be used with 7.1.4. The recompiling will take up to 2-3 minutes.
    0
  • Steve Tompsett
    thanks for the reply..but Im cant find the file you mentioned...Im using windows 7....

    I can find the programfiles/phaseone/capture one...but no imagecore folder...and no ICOCL.bin file in the folder of cature one ...I did a search for the file and couldn't find it either

    shouldn't this stuff just work !!..without the need of a computer degree ?
    0
  • Permanently deleted user
    Please try this path:

    c:\ProgramData\Phase One\Capture One\ImageCore\ICOCL.bin
    0
  • Christian Gruner
    I don't think it requires a computer degree to delete a file 😉

    However, the programdata directory is hidden by default, but if you just copy/paste the directory into an Explorer window, you can see the file, and delete it.
    0
  • Steve Tompsett
    I have no folder called Image core in the captureone 7 folder .

    my path is C:/Program Files/Phase one/capture one 7....but no folder called image core...the only reference I can see to image core is a application called "imgcoreprocess "
    0
  • Permanently deleted user
    [quote="Christian Gr" wrote:
    I don't think it requires a computer degree to delete a file 😉


    Didnt had a problem with C1 7.1.4, however decided to delete the file and found C1 a lot more fast and responsive. Thanks a lot for sharing this information!

    Regards,
    Joerg
    0
  • Steve Tompsett
    [quote="Christian Gr" wrote:
    I don't think it requires a computer degree to delete a file 😉

    However, the programdata directory is hidden by default, but if you just copy/paste the directory into an Explorer window, you can see the file, and delete it.



    ok makes sense now you said it was hidden..have found the file and deleted it

    thanks for the help

    just tried to open C1..but still no good the GUI did try to initialise but crashed as soon as I saw it ,,now juts goes and crashes again
    0
  • Christian Gruner
    [quote="Tommo1965" wrote:
    [quote="Christian Gr" wrote:
    I don't think it requires a computer degree to delete a file 😉

    However, the programdata directory is hidden by default, but if you just copy/paste the directory into an Explorer window, you can see the file, and delete it.



    ok makes sense now you said it was hidden..have found the file and deleted it

    thanks for the help

    just tried to open C1..but still no good the GUI did try to initialise but crashed as soon as I saw it ,,now juts goes and crashes again


    Please create a support case, and be sure to include your logs. That way we can help you in a better way.

    http://www.phaseone.com/SupportMain.aspx

    Log location: http://www.phaseone.com/Search/Article. ... nguageid=1
    0
  • Steve Tompsett
    thanks..but I found a copy of 7.1.3 online that works..so I'm rolling back to that ...

    I will wait until phase gets it together with the next update ...message to self ..keep 7.1.3 on file just in case !!
    0

Post ist für Kommentare geschlossen.