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Image capture time goes back an hour on import

Robert Davis
All my imported images have the time changed by -1 hour when I import them into Capture One 😕

Can someone please help? Thank you.
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  • Paul Steunebrink
    It this in the metadata tool? Could you elaborate on your workflow and what time stamps you are comparing? Little information means little help. Thanks.
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  • Robert Davis
    Thanks Paul. The capture time in the camera is what I'm wanting to preserve.

    The forum software seems to have chopped off the right side of the screenshot but you can still see what's happening.

    Import - correct time showing in sample file name

    http://robjdavis.smugmug.com/photos/i-qXZxKkx/0/XL/i-qXZxKkx-XL.png

    After import - time has gone back one hour in the file name

    http://robjdavis.smugmug.com/photos/i-7HxsL3P/0/XL/i-7HxsL3P-XL.png
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  • Paul Steunebrink
    I understand what you mean. In a quick test I could NOT reproduce the issue. Which time zone is your computer set (in OS X system preferences > date & time?

    Edit: I could NOT reproduce the issue.
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  • Robert Davis
    In the Time Zone tab it's set to select the time zone automatically using the current location. British Summer Time.
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  • Robert Davis
    Do I need to raise this with support?

    Thanks.
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  • Paul Steunebrink
    [quote="chipbutty" wrote:
    Do I need to raise this with support?

    Thanks.

    I think that is a wise thing to do.
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  • Drew Altdo
    [quote="chipbutty" wrote:
    Do I need to raise this with support?

    Thanks.


    Please send us a RAW file when you do so.
    My educated guess is that the internal time stamp on the files has a code for +/- 1 Hour that is getting overlooked. It may be a non standard time stamp formula. A file will let us know.
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  • Robert Davis
    Thanks Drew. Will do.

    [quote="Drew" wrote:
    [quote="chipbutty" wrote:
    Do I need to raise this with support?

    Thanks.


    Please send us a RAW file when you do so.
    My educated guess is that the internal time stamp on the files has a code for +/- 1 Hour that is getting overlooked. It may be a non standard time stamp formula. A file will let us know.
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