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This tread has lived its life and will be closed (LOCKED)

Eigil Skovgaard
Please have a look at this thread:

Ulf: This tread has lived its life and will be closed.


A new way to interrupt threads in this forum?

I wrote this: “Why not publish a list of not supported camerasâ€.

I know.. it is ironical, sarcastic or whatever you want to call it - but absolutely not literally meant.

In some countries and cultures the arguing is sometimes turned around.

So, actually I asked:

Why are you not supporting all RAW cameras on the market - how should it be possible for future customers to know which cameras are supported and which are not, when Capture One not even support the cameras that your documentation claims Capture One to support?

Apparently this question is not worth being commented on further in this forum!

I don't agree.
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Kommentare

11 Kommentare

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  • Drew Altdo
    [quote="Eigil Skovgaard" wrote:

    ... when Capture One not even support the cameras that your documentation claims Capture One to support?


    Eigil,
    I am not sure which Camera you are referring to. If it is listed as supported on the release notes, it is in fact supported. If you are referring to the thread above and the individuals conflict with the AMD processor in their machine, then that is a System Specific error and not an issue of Capture One not supporting a specific camera/file.
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  • Eigil Skovgaard
    Drew, please re-read this thread:

    When you have to wait - what is almost one year by now - for a "supported" RAW file (generated by the "supported" Sony Alfa 900) to work properly in C1, I think it's fair to conclude that the file is ACTUALLY NOT SUPPORTED IN REAL LIFE, at least not 100%, which must be the precondition, when you claim "supported".
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  • Hillie
    Let me be the first to admit that I check this forum more often mostly because of Eigil's rants. 😁
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  • Keith Reeder
    Not very well locked, this thread...
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  • Eigil Skovgaard
    Keith, this is the interesting catch 22.
    It is when the color of "LOCKED" turns into red, you have got the true attention of the staff.
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  • Eigil Skovgaard
    .. besides the LOCK seems to work nicely for Drew and other staff members.

    Apparently Phase One's people around this site don't know what to do to the fact that "supported" cameras are not actually supported, and old support cases without "known ETA" tend to be forgotten:

    When you have to wait - what is almost one year by now - for a "supported" RAW file (generated by the "supported" Sony Alfa 900) to work properly in C1, I think it's fair to conclude that the file is ACTUALLY NOT SUPPORTED IN REAL LIFE, at least not 100%, which must be the precondition, when you claim "supported".


    Staff-members! - you are welcome to perceive the quoted text as a question.




    (Wonder if Capture Two is far away..?)
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  • michel421
    I'm sorry Eigil, but since this is a user to user forum, as a user I would like to point out that probably all users who frequent this forum by now know that the sony alpha 900 is nog supported 100%. Could you please try resting your case, or try other ways to reach Phase One, instead of repeating it here in various threads? Thank you.

    Kind regards, Michel
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  • Eigil Skovgaard
    Michel wrote: ...Could you please try resting your case, or try other ways to reach Phase One..


    Absolutely, as soon as I get the product I paid for.
    And, Michel, would you please suggest which other ways I should try. My support case is almost one year old, and I have no idea of how to reach Phase One but via Support or this forum.

    Of course, I could bomb the Phase One office in Copenhagen, it's not far away, but terrorism is not my style.
    Could you consider not to read what I write?
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  • Keith Reeder
    Please lock this thread too - "Groundhog Day" was an overrated movie, and Groundhog Day threads have nothing to recommend them...
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  • Eigil Skovgaard
    Come on, Keith.. really - are you trying to stir up the pot!
    Where is your (English) sense of humour. Please review your Monty Python - all of them!
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  • Ulf Liljegren
    Of course, I could bomb the Phase One office in Copenhagen, it's not far away, but terrorism is not my style.
    Could you consider not to read what I write?


    This is unacceptable conduct at any forum, we will consider informing proper authorities. Mean while user will be banned and this thread is locked from here on.
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