Moving files dialog box
I selected to move files from my last import (on the local hard disk) to a removable hard disk.
I did this by selecting all the image icons, and drag-and-dropping to the target disk icon in Capture One catalog.
Capture One crashed somewhere during the process, and when I restarted, I retried, but then some files already existed on the target disk.
For each file that existed, Capture One displayed a dialog box saying:
"Failed to move image"
"A file with the same name already exists".
Abort/Rename/Replace/Ignore
Now this dialog repeatedly displayed for about 100 such duplicate files, before it went away and Capture One moved the remaining files.
I would like to suggest that Capture One change the following on that dialog box:
1. Add an option to apply the same choice (e.g. to replace) to all subsequent files. Then it is not necessary to keep selecting the same option over and over for each file.
2. Display the name of the file that gives the issue in the dialog box.
3. Provide keyboard shortcuts for the buttons.
Also, there should be no duplicates, even after a crash. Once a file is moved, a copy should no longer exist in the original folder.
I did this by selecting all the image icons, and drag-and-dropping to the target disk icon in Capture One catalog.
Capture One crashed somewhere during the process, and when I restarted, I retried, but then some files already existed on the target disk.
For each file that existed, Capture One displayed a dialog box saying:
"Failed to move image"
"A file with the same name already exists".
Abort/Rename/Replace/Ignore
Now this dialog repeatedly displayed for about 100 such duplicate files, before it went away and Capture One moved the remaining files.
I would like to suggest that Capture One change the following on that dialog box:
1. Add an option to apply the same choice (e.g. to replace) to all subsequent files. Then it is not necessary to keep selecting the same option over and over for each file.
2. Display the name of the file that gives the issue in the dialog box.
3. Provide keyboard shortcuts for the buttons.
Also, there should be no duplicates, even after a crash. Once a file is moved, a copy should no longer exist in the original folder.
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Based on this being a User to User forum your best option for being certain that your suggestion is recorded for consideration is to raise a support case and make the request formal.
As for deleting the files - I would think that's an OS driven process. Many mass action processes will only tidy up after a successful completion rather than file by file. If, for example, the process was run in error and cancelled before completion there would be complaints about having to reverse the process to recover files. I think you may also find that the process does not quite work, internally, as it might appear to.
If a process crashes there is a good chance that the system will not have a smart recovery opportunity since many basic actions do not keep a dedicated log file that can be used to reverse the process.
Speaking personally and based on advice and experience from years ago (so maybe it should be revised now!) I hardly ever "Move" files. I usually Copy, check the results and then delete. It feels much safer that way. If I know I have a good backup to use in case of an error I might use "Move".
Have you identified why the process crashed?
I would always be suspicious about such a crash. I assume you were not moving to a new folder at the time. If you were the easiest approach would be to delete the folder and recreate then repeat the Move instruction.
HTH.
Grant Perkins0 -
I apologise for posting here my suggestions. I thought it was hosted and monitored by Phase One.
Capture One displayed a dialog box on restart asking details, which I submitted to Phase One as a crash report and I gave details of exactly what I was busy doing, so I hope they can figure things out.
I will however no longer be using the product. I have now 3 days left of my 60 days of trial, and my excitement for Capture One as a Lightroom alternative has worn off. Numerous crashes, bugs, etc since day one just kills it for me. I sent in the crash reports, learned from the forums and tutorial videos, upgraded 7.1.2 to 7.1.3 in the hope to find improvement, re-created my catalogs about four times, etc. There were times when I thought I will never open Lightroom again, but in the long run, stability counts for me. I will surely miss the workflow of Capture, and the colours, and other nice features, but on the same machine where I tried Capture One, I found Lightroom 5 faster, more stable, and compatible with all the older work I edited in previous versions of Lightroom. There is just not enough left to keep me hooked.0 -
[quote="NN635065702198330154UL" wrote:
I apologise for posting here my suggestions. I thought it was hosted and monitored by Phase One.
Capture One displayed a dialog box on restart asking details, which I submitted to Phase One as a crash report and I gave details of exactly what I was busy doing, so I hope they can figure things out.
I will however no longer be using the product. I have now 3 days left of my 60 days of trial, and my excitement for Capture One as a Lightroom alternative has worn off. Numerous crashes, bugs, etc since day one just kills it for me. I sent in the crash reports, learned from the forums and tutorial videos, upgraded 7.1.2 to 7.1.3 in the hope to find improvement, re-created my catalogs about four times, etc. There were times when I thought I will never open Lightroom again, but in the long run, stability counts for me. I will surely miss the workflow of Capture, and the colours, and other nice features, but on the same machine where I tried Capture One, I found Lightroom 5 faster, more stable, and compatible with all the older work I edited in previous versions of Lightroom. There is just not enough left to keep me hooked.
Well, I don't have the the same problems to face but then I prefer Sessions to catalogues. Having to use a catalogue was one of the things that had me drifting away from LR1 long before I discovered Capture 1.
The thing about crash reports, as with those for Microsoft and so on, is that they are usually impersonal. They just tel the vendor, e.g. Microsoft usually in my experience, that something has crashed. And then some sort of automated process (I presume) assesses the details and .... well, who knows what happens after that?
Creating a case, trial or licenced software, makes it a personal thing for Capture One support and in the case of suggestions such as yours the communcation would either be added to a list of future ideas to be considered or treated as an error for which a resolution would be sought.
Which is why I made my recommendation previously.
For what it's worth the machine on which I am typing this message has a problem whereby Internet Explorer 9 keeps telling me I need a new version of Adone Flash player but no matter how many times I install it I get the same message. Oddly sometimes it works anyway. No matter, if I need to watch a Flash based video I can use Firefox - though that has other issues of its own.
My main photo processing machine sees the Microsoft Media Player having a problem displaying basic jpg files and crashes most times I use it. It has been like that for a while - I noticed it about 2 monhs after I took delivery earlier this year.
So even the giants of software development are imperfect even in some of their more commonly used products - indeed one might wonder if some of them are in fact the cause of most of the other developer's problems!
Goo luck with whatever you finally settle on.
Grant Perkins0
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