C1 LE crashes at Startup

SteveS

• 21. August 2005 00:35

Just got C1 Le for my Power Mac G5. Sometimes when I go to open C1 LE it wont do anything. All I get is the pinwheel forever. I have to reboot to get it to work. I have reloaded Tiger and it still does it. I am at my wits end with this. Like I said it doesnt happen all the time.

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  SteveS

  • 21. August 2005 19:54

  Anyone?

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  Ulf Liljegren

  • 22. August 2005 13:19

  Try resetting preferences by deleting the file
  /Library/Preferences/com.phaseone.....
  Also clear out any files that is in
  /Library/Application Support/Phase One/Batch Queue/
  
  Library is in your home folder.

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  SteveS

  • 22. August 2005 16:46

  Thank You! I will let you know if that works.

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  SteveS

  • 22. August 2005 23:17

  Still locks up. Sometimes now it wont start up.

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  Anonymous

  • 23. August 2005 16:17

  SteveS,
  
  Immediate crashes involve a corrupt batch queue file. See Knowledge Base article # 1507
  http://support.phaseone.com/KB/Home/Sea ... nguageID=1
  
  Be sure you do not have this software installed:
  http://support.phaseone.com/KB/Home/Sea ... nguageID=1
  
  Sincerely,
  kdc

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