Help Needed - CO6.4.2 - OSX 10.5.8 - Crash Report Included.
Having issues with a photographer's computer and capture one setup.
MacBook Pro OSX 10.5.8 running CO 6.4.2
Capture one was erased along with cache files and pref files and then reinstalled. When opening the application the system prompts for system password: "Capture One requires that you type your password". Clicking OK or cancel opens CO6. When a new session is created or an existing session opened, CO6 again requires password three times. Clicking OK or cancel opens the program at which time it freezes.
Problem report and crash report were too many characters to add here. click link to download text file from WeTransfer.com: https://www.wetransfer.com/dl/lLFT8xoX/ ... 5416c71eee
Many thanks.
MacBook Pro OSX 10.5.8 running CO 6.4.2
Capture one was erased along with cache files and pref files and then reinstalled. When opening the application the system prompts for system password: "Capture One requires that you type your password". Clicking OK or cancel opens CO6. When a new session is created or an existing session opened, CO6 again requires password three times. Clicking OK or cancel opens the program at which time it freezes.
Problem report and crash report were too many characters to add here. click link to download text file from WeTransfer.com: https://www.wetransfer.com/dl/lLFT8xoX/ ... 5416c71eee
Many thanks.
0
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hmmm...
None of that really sounds like a software issue but a result of something else.
I'd suggest you uninstall all versions as per the uninstall instructions and ensure your on an Admin Account. Beyond that just repair permissions of the disk/user and if the issue keeps occurring create a new user admin account and start with a new install.
Uninstall;
http://www.phaseone.com/Search/Article. ... nguageid=10 -
Thanks. It's most definitely an OS issue. Was inquiring here just in case someone has experienced it prior.
-K0
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