2 questions
1. Sometimes I must update levels engine that I can use levels. Is this normal or temporary situation?
2. I get rather often totally corrupted files when I process pictures. If I do process again, usually get ok processed picture.
I use Windows 10 home, jouni
2. I get rather often totally corrupted files when I process pictures. If I do process again, usually get ok processed picture.
I use Windows 10 home, jouni
0
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On your question (1): it depends whether you are trying to use the levels tool on the background layer or on some other local adjustment layer. It only became possible to use levels as a local adjustment with v11, so to do that you have to update the processing engine for that image.
Ian0 -
For question 2.
From your description should we understand that this does not happen every time?
Also that you are using the "Process" features?
There can be some interesting situations for that.
Firstly I would suggest you clear any previous process history. Sometimes it seems, very rarely, some files may be left in the temporary history processing that can interfere with future production.
Secondly try turning OFF OpenCL (Preferences>General>Hardware Acceleration) as an experiment to see whether that makes any difference to the success rate. If it does check for revised drivers for what ever graphics card you may be using.
Note that SOMETIMES the latest driver is not necessarily the best one to use.
Is Windows 10 Home suffering from the "Fall Creators Update" syndrome yet? If so there mayb e other things to check as well.
HTH.
Grant0 -
Thanks SFA, it happens seldom, once in 20 pics. Win-10 will update automaticly, same my graphic card that is 4 years old. I can try turn off Opencl if this will be worse. Many thanks and Happy New Year, jouni 0 -
[quote="NNN634409577679969946" wrote:
Thanks SFA, it happens seldom, once in 20 pics. Win-10 will update automaticly, same my graphic card that is 4 years old. I can try turn off Opencl if this will be worse. Many thanks and Happy New Year, jouni
We are always very interested in getting these corruptions eliminated. The best thing for all of us would be if you can provide us with the Capture One logs, the raw-file (packed as an EIP, so adjustments can be included), and your recipe (or the settings in it). Then we can dig deeper into why it happens, and then fix it.
Write Support here, and reference this thread.
https://www.phaseone.com/en/SupportMain.aspx0 -
Hi Christian, it looks that my trouble with corrupted files after processing can be solved. I had to clean harddrive and install Windows again, after that I have not met this issue.
Before process button didn't work well either. I had to push process button many times, sometimes 5 - 7 times before processing started, now is this issue also away. And this comes from Phase One 11 that I am trying. jouni0 -
I have not found these corruptions recently; after moving to a 3rd gen intel core i7 laptop with HD4000 integrated graphics. (some of you might be relieved to know I upgraded from my 7+ year old AMD desktop to a 4.5 year old Thinkpad X230)
I suspected the Nvidia graphics or my competitive overclock. My RAM was within spec, but slightly overclocked in relation to the motherboard.
Also, it could be placebo, but it seemed to draw a correlation to the program being starved for RAM and perhaps VRAM; although the processing would only scramble long after relinquishing resources.
For certain in my case, it would only happen after the program had been open for a few hours; to days between sleeps.0
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