Inadvertently purchased twice

NNN634490858432884201

• 16. August 2011 09:29

Hi - I wonder if someone can point me in the right direction. I was paying by credit card for Media Pro and got the message the server timed out. So I re-entered my information and now I find I have purchased Media Pro twice. I am trying to find somewhere to contact Phase One. Tried the Support page but this seems to be only for technical problems. Does anyone know how to contact Phase One?

Thanks

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  Jim MSP

  • 16. August 2011 12:59

  Stay with the support page. Someone will get back to you; generally from marketing.

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  Drew Altdo

  • 16. August 2011 13:44

  Jim is right, create a support case and we will forward it to the sales department. They will refund the second purchase.

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