Printing Problem, bug I think.
I have a Citizen CW-01 aka. Olmec OP900 printer. Using Win7 64
This printer is a roll fed dye sub printer. I have the default driver settings set to produce a 9" x 6" print, the same size ratio as my camera files. All my other applications, when instructed to print a file, present an accurate preview and produce the expected image. I assume therefore there's no problem with the driver.
However I can find no way to persuade C1 to do the same. On clicking print I'm presented with the PRINTER panel which tells me I'm using Olmec OP900 and the paper is OP900(6x9") The template is set to Custom, the Layout 1.row 1. column. Cell height reads 9.08in and cell width 6.05in. So far so good.
The preview however gives concern. The preview of the available print area is shown as tall and narrow nothing like a 9x6 ratio. (To help you visualize this the actual measurement on my screen is 12"x4.5") The selected image is presented in about the right ratio but because of the tall thin print area there is a large white space above and below it. The annotation, in this case file name, is shown in the right place right at the bottom.
When printed I get a 9x6 print with the annotation in the right place at the bottom edge but the image itself is edge to edge at the sides as per preview but there is still 2" white space top and bottom and of course the image is now very distorted.
Changing the template to full page gives the same result.
I wasn't quite honest when I said all my applications presented an accurate preview. FastStone also showed a tall thin preview but the image did fill the page though distorted. The resulting print was I said OK.
My conclusion is there's a bug. The software knows how to anchor the image sides to the available print area but not the top and bottom, but it does know how to anchor the annotation to what should be the bottom of the image.
I welcome any comments.
This printer is a roll fed dye sub printer. I have the default driver settings set to produce a 9" x 6" print, the same size ratio as my camera files. All my other applications, when instructed to print a file, present an accurate preview and produce the expected image. I assume therefore there's no problem with the driver.
However I can find no way to persuade C1 to do the same. On clicking print I'm presented with the PRINTER panel which tells me I'm using Olmec OP900 and the paper is OP900(6x9") The template is set to Custom, the Layout 1.row 1. column. Cell height reads 9.08in and cell width 6.05in. So far so good.
The preview however gives concern. The preview of the available print area is shown as tall and narrow nothing like a 9x6 ratio. (To help you visualize this the actual measurement on my screen is 12"x4.5") The selected image is presented in about the right ratio but because of the tall thin print area there is a large white space above and below it. The annotation, in this case file name, is shown in the right place right at the bottom.
When printed I get a 9x6 print with the annotation in the right place at the bottom edge but the image itself is edge to edge at the sides as per preview but there is still 2" white space top and bottom and of course the image is now very distorted.
Changing the template to full page gives the same result.
I wasn't quite honest when I said all my applications presented an accurate preview. FastStone also showed a tall thin preview but the image did fill the page though distorted. The resulting print was I said OK.
My conclusion is there's a bug. The software knows how to anchor the image sides to the available print area but not the top and bottom, but it does know how to anchor the annotation to what should be the bottom of the image.
I welcome any comments.
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You havn't got any contradictions in Page Setup and Image Settings have you? Like page settings set to portrait but Image settings NOT set to "rotate to fill"?
I have a HP B9180 printer and in both Capture One and Lightroom you have to dive into the depths of the operating system to make sure the default printer settings are set to what you want, setting them in the application does not always work 🤬 It may be that your Olmec printer has similar problems.
Go to Devices and Printers, right click on your Olmec printer and select printer properties, select the advanced tab and in that Window select Printing Defaults - set how you want the printer to be normally set here. As you back out make sure those setting also show correctly in the general tab/preferences.0 -
Thanks for detailed reply David. I'd already tried all that but have just gone through it again to make sure. I'm still convinced its a bug as whatever settings had been applied the annotation should always be just under the image. As it is the annotation appears at the bottom where expected and where the bottom of the image should be. But there's a 2" gap between the annotation and the actual print bottom. I hasten to add the other printers I've used are fine. 0 -
In the Capture One Print dialog:
Click "Print Settings..."
Select the Olmec OP900
Click "Preferences"
Click "Advanced..."
Set "Print Quality" to 334x334DPI or 598x600DPI
Click "OK"
Click "OK"
Click "Print"
- Now the preview should look right...
Does this work for you?0 -
Thanks Theis1, you're a genius. Setting the default print quality to 334x334 works, setting to 598x600 dpi previews OK but prints just a random number of coloured bands looking not unlike an out of tune crt television picture. Not sure I follow the logic but hell it works. Thanks again. 0 -
If you have the time then try printing using the "problem" print qualities 334x600DPI or 598x600DPI in the new Capture One 6.1 - it seems to work better for me. 0 -
Just tried your recommendation. 334x334, 334x600 works fine. 598x600 still delivers interference type banding with no hint of what the image is.
I can see no obvious difference in quality using 334x334 or 334x600. I'm very happy with the results.
Thanks again for pointing me in the right direction.0
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