Units reset in printing dialog

Alexander Forst-Rakoczy

• 18. Dezember 2017 17:40

After upgrading to to C1 v11 the "Units" settings in the print dialog always resets itself to "Inch".

Is this a known bug or is something wrong with my installation?

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Alex

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  Steve Jump

  • 4. Januar 2018 08:01

  Hi,
  
  This has also been annoying me for a while - not long as I am a very recent Cature One user, but its not a Capture One 11 issue, as it was the same with last version Capture One 10.
  
  Every time any change is made in the print session default dimensioning changes from metric to inches - but numbers all stay unchanged.
  
  Also the Inability to save print settings is not good - every time print is used for the first time after restarting C1 all print settings need to be re-applied.
  
  Seeing as this is not just a newbie issue I will log a support case.
  
  Steve

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  Steve Jump

  • 4. Januar 2018 08:26

  Support Case 275888 Logged
  
  Print Settings dimension units randomly change to inches.
  
  If a template is setup with margins and layout using cm units and saved, when recalled units changes to inches - numbers remain unchanged.
  
  This bug is made more annoying due to the inabiity to save the Page Setup, Print Settings, and Layout as part of the template.
  
  All three sections need to be manually reconfigured every time C1 is restarted. Changes across these three sections cause dimensions and units to alter.

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  Permanently deleted user

  • 4. Januar 2018 16:50

  Please please please file a Support Request for this. I've been asking for better print dialog preset capabilities for a long time, and apparently Phase One prioritizes features at least in part by the number of requests for a particular feature.
  
  I think the Print dialog is abominable. For example:
  - It always defaults to the computer's default printer and there's no way to save a particular printer. For example, I've got a laser printer as my default, but want my Epson 3880 as the default C1 printer. No way to set that: I've got to visit the Printer Setup dialog every time I launch C1.
  - Page setups can't be saved. So there's no way to save a printer setup like "Epson 3880, Super B paper, 0.5" borders".
  
  There are other things as well. Thinking about it, I'm going to submit another request, as I haven't mentioned it to them recently.

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