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Computer/Mac Pro 8 Core Freezing ALL the time

NN8926212
I have been experiencing regularly and repeatedly like clockwork my computer COMPLETELY freezing up with Capture One Pro 6 open leaving me NO other option other than to power down. This does not happen unless Capture One is open ever! I actually went as far as doing a complete erase and install for my own peace of mind and a clean slate, but that did not solve s#$t. My system is pretty bare bones for the most part and use it as a workstation for retouching mainly and processing out images. I have done ALL the system bs cleanup....repaired permissions, repaired disk both from the startup disk, etc. and more with NO results or improvements and the exact same thing occurring. Is there ANYONE else experiencing this other than myself? Please say yes! This crap always seems to find me somehow. Anyway...if someone can shed some much needed light my way it would be appreciated. Thanks.

And running 10.6.8 on an 8 core Mac Pro tower with 16GB of memory if that is helpful for some.
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  • Nicolas
    Please say yes!
    Sorry, I can't…
    As you seem to have tried all tricks, may I suggest that you send a report to support case with your crash log?
    Before that you could check your RAM health in the Apple menu…
    Hope you solve quickly your prob…
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  • dale11833
    did you set "use open CL" to "never" ?
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  • NN8926212
    Where would I be setting "use open CL" to never and what does that exactly mean or do? Thanks.
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  • NN8926212
    Ok..I see that it's in the preference settings and set to NEVER. Why do you believe that could have been causing my system to freeze up completely though? I am hoping it was this easy, but am VERY doubtful.
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  • Christian Mushenko
    I am also having issues with the same machine as you.
    I have been speaking with apple about several kernal panics. These seem to have stopped since upgrading to the last two releases of c1pro. I am on snow leopard, 16gb ram. Now instead of kernal panics, I still often get a window (or multiple stacked windows!!) saying c1 out of memory crash.
    Of course have done all the fault diagnostics mentioned, hardware test, ram test......
    Christian
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  • derek hillier
    Hello I am using 8 core Mac Pro but with Lion 10.7.2 and CaptureOne 6.3.2 its rock solid also solid on my MacBook Pro with Lion maybe you should upgrade to Lion?

    Derek
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  • rap_digital
    What graphics card is installed. Have you done a full check on the ram that you have (memtest)? What did the support guys say after looking at the logs? Which version of Capture One are you running? 6.2.1 addresses an specific issue for Octo MacPro's. I run 6.2.2 on all our MacPro's.
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  • Steve Karr Teching
    Hey Derek1,
    So Lion & C1 are solid on your Pro? Is it a 2009 8 core?
    Hmmm ...
    That would be a fun upgrade if it works in the real world.

    Thanks!
    Steve
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  • Drew Altdo
    I can't confirm that the issue is related to the link below, but if the OpenCL option changes any behavior it could likely be related.
    http://osxdaily.com/2011/08/09/fix-macb ... 10-7-lion/
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  • derek hillier
    [quote="Steve Karr Teching" wrote:
    Hey Derek1,
    So Lion & C1 are solid on your Pro? Is it a 2009 8 core?
    Hmmm ...
    That would be a fun upgrade if it works in the real world.

    Thanks!
    Steve

    Hello Yes it's 2009 and very stable also on Macbook pro 3 year old 15" model

    Derek
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