I just bought C1P 8
I just bought Capture One Pro 8 exactly 3 months ago on Sept 6th 2015. This just seems really unfair that I have to pay to upgrade $100 after only 3 months.
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You get a upgrade price (which 1/3 of the full version's price), and you get new features and functionality. We have spent several man-years developing CO9, so I don't think it is unfair to pay for it. Using the 30 day trial, you can post-pone your purchase until you have actually tried the software.
You make your living doing photography, we make a living by making tools to ease and support your work. Both have a cost.0 -
Where is the like button when you need it.. 😄 0 -
I don't think it is unfair to pay for it
i thank you and the holly develop Theam for your effort and annual works in C19.
but i have a bad news to say it here , mybee i cann only pay fair for every new functions inside C1 are comming
but NOT for a fixingBugs " performence and compatibile" this schould bee don in C1, C8 bevore.
upgrade for 99 €,,,, ❗️ sorry for my disapointment here.0 -
[quote="CAPTURE NIKON D700" wrote:
I don't think it is unfair to pay for it
i thank you and the holly develop Theam for your effort and annual works in C19.
but i have a bad news to say it here , mybee i cann only pay fair for every new functions inside C1 are comming
but NOT for a fixingBugs " performence and compatibile" this schould bee don in C1, C8 bevore.
upgrade for 99 €,,,, ❗️ sorry for my disapointment here.
Some bugfixes might seem simple to the outside world. However, the truth is that some bugfixes requires a lot of re-writing of deep, core code. This is best incorporated in a Major release like CO9. In example, dropping 10.9 support on OSX can make it possible to properly fix bugs on 10.11.0 -
Hi Christian,
I understand your effort in creating CO9 and I agree that it should be paid in a fair way.
I also purchased CO8 in September 2015 instead of waiting for Christmas time (as I actually planned to do).
Here's why: In August I asked your support team if there is version 9 scheduled OR if it's possible to do a beta testing.
Your support team replied that there is "no timeline for the release or will there be version 9".
I really can't believe that Phase One employees where not aware of the upcoming version 9 a few weeks ago.
Thus I do not understand their statement.
Again, I agree that PO should be compensated for their work on great products.
But the misleading support reply could be interpreted as a bald lie. Now I can spend another 100 bucks. It's a pity!
Andy0 -
[quote="ApoFenomeno" wrote:
Here's why: In August I asked your support team if there is version 9 scheduled OR if it's possible to do a beta testing.
Your support team replied that there is "no timeline for the release or will there be version 9".
I really can't believe that Phase One employees where not aware of the upcoming version 9 a few weeks ago.
Thus I do not understand their statement.
They may, or may not, have known. That's just corporate speak for "we're not allowed to comment on unreleased software."0 -
[quote="ApoFenomeno" wrote:
Hi Christian,
I understand your effort in creating CO9 and I agree that it should be paid in a fair way.
I also purchased CO8 in September 2015 instead of waiting for Christmas time (as I actually planned to do).
Here's why: In August I asked your support team if there is version 9 scheduled OR if it's possible to do a beta testing.
Your support team replied that there is "no timeline for the release or will there be version 9".
I really can't believe that Phase One employees where not aware of the upcoming version 9 a few weeks ago.
Thus I do not understand their statement.
Again, I agree that PO should be compensated for their work on great products.
But the misleading support reply could be interpreted as a bald lie. Now I can spend another 100 bucks. It's a pity!
Andy
No Phase One employee will/can tell anything about upcoming or planned products. It is basically in our contracts.
However, you can be sure that we will always try to enhance and refine our products, hardware or software. But you will never get a comment on what or when.0 -
Why not offer a pro rated upgraded plan with more gradient steps?
Purchased previous version in 30 days or less? Free.
Purchases previous version 30 - 45 days? $100. (1/3 price)
Purchased previous version 45 - 60 days? $150.(1/2 price)
This may attract a larger base of non-professionals. That would benefit Phase One a lot. Yes, having professionals use and endorse the product is great. Luxury watches follow this. However, I would wager that there are more non-pros than pros out there and put all together the non-pros can collectively spend more money on products than pros.0 -
Christian, thanks for your reply!
I totally understand that none of the employees can confirm anything specific about upcoming products.
But a simple hint that a beta testing of v9 is going on would have been sufficient for me. That's why I added this question to my request... 😉
Anyway, is it possible for a common user to participate in a beta testing program?0 -
Well I tend to disagree to keep the clients/prospects in uncertainty, I know software vendors who have an official ROADMAP which esposes their future plans (not all but some) and planned timelines.
I fully agree that software development & maintenance & marketing is costly and need appropriate compensation. I think 90,000 photographers using C1 (as advertised) times 99 bucks is lot of money though, maybe even enough to buy additional stakes from hardware vendors like Mamiya...
Whatever the offer is, you as a client can decide, and I think despite some potential struggles with license cost ( and newly introduced bugs ☹️ probably due to non-class leading regression testing), C1 is not a bad choice overall...
Cheers,
BeO0 -
99 bucks is just a much less them cost of average cost of session. Compared to cost of pro grade equipment\ studio rent cost, and other costs, it just invisible cost compared to other expenses in even in such low payed country as Ukraine. This is PRO software and it cost some money.
I mainly use it because image quality is class leading.
For non pros with Sony camera there is a free version that does great job for basic RAW workflow.
And yes PO never disclosures anything about their product roadmap even to POCP.0 -
[quote="Andriy.Okhrimets" wrote:
ust a much less them cost of average cost of session. Compared to cost of pro grade equipment\ studio rent cost, and other costs, it just invisible cost compared to other expenses in even in such low payed country as Ukraine.
Yes, and as a professional you can reduce your tax duty with such costs, probably also in Ukraine.[quote="Andriy.Okhrimets" wrote:
This is PRO software and it cost some money.
I mainly use it because image quality is class leading.
Me too 😊[quote="Andriy.Okhrimets" wrote:
For non pros with Sony camera there is a free version that does great job for basic RAW workflow.
Yes, I think partnering with Sony is a win-win situation for C1, Sony and Sony users.[quote="Andriy.Okhrimets" wrote:
And yes PO never disclosures anything about their product roadmap even to POCP.
That's probably one reason why there are no rumours about upcoming features. However, at least for planned camera/lens support I would appreciate plans being published.
I'm not a pro but enjoy the advantages of the full C1 Pro version (need support for several camera brands) and am willing to pay the price, I think it is a reasonable price for what you're getting for, except maybe better stability/less issues would be nice for a pro software.
Cheers
BeO0 -
Andriy is right, in terms of photographic tools C1Pro 9 is pocket change..
They offer a 30-day trial fully functional so you can se if it's "worth" it to you.0 -
[quote="Christian Gruner" wrote:
You get a upgrade price (which 1/3 of the full version's price), and you get new features and functionality. We have spent several man-years developing CO9, so I don't think it is unfair to pay for it. Using the 30 day trial, you can post-pone your purchase until you have actually tried the software.
You make your living doing photography, we make a living by making tools to ease and support your work. Both have a cost.
I don't think anyone is opposed to paying for an upgrade. I think the problem is paying for an upgrade right after purchasing the product.
Just for the sake of clarity, what would you say to someone who started the CO8 30-day trial 31 days before CO9 was released, then bought CO8 the day before CO9 arrived, not knowing that CO9 was coming? Should he also pay $99? Seems like you should give him some sort of grace period.
You have a great product and you have the potential to gain a LOT of new customers from the Adobe world if you play your cards right.0 -
[quote="CorsairVelo" wrote:
[quote="Christian Gruner" wrote:
You get a upgrade price (which 1/3 of the full version's price), and you get new features and functionality. We have spent several man-years developing CO9, so I don't think it is unfair to pay for it. Using the 30 day trial, you can post-pone your purchase until you have actually tried the software.
You make your living doing photography, we make a living by making tools to ease and support your work. Both have a cost.
I don't think anyone is opposed to paying for an upgrade. I think the problem is paying for an upgrade right after purchasing the product.
Just for the sake of clarity, what would you say to someone who started the CO8 30-day trial 31 days before CO9 was released, then bought CO8 the day before CO9 arrived, not knowing that CO9 was coming? Should he also pay $99? Seems like you should give him some sort of grace period.
You have a great product and you have the potential to gain a LOT of new customers from the Adobe world if you play your cards right.
The details of the update-programme is not for me (or Phase One R&D in general) to decide, so I will not comment on pricing of the update programme.0 -
[quote="CorsairVelo" wrote:
Just for the sake of clarity, what would you say to someone who started the CO8 30-day trial 31 days before CO9 was released, then bought CO8 the day before CO9 arrived, not knowing that CO9 was coming? Should he also pay $99? Seems like you should give him some sort of grace period.
There was/is a grace period...i bought my cp8 licenses only a few days before 9 was released. I was prepared to pay for a upgrade, though i got a free upgrade no less then 5-minutes after contacting Phaseone!
The OP however bought it 3-months ago..
Seriously it's 99$ ... If one think that is to rich, well get another hobby. (I assume there is no professionls complaining about spending 99$)0 -
So some more detail about that grace period would be nice. I bought on Oct 23rd and frankly, I could have survived these 6 weeks waiting for #9. I think the "loss" by giving a free upgrade to those who bought very recently is not going to kill Phaseone, rather establish some customer service standard.
So, how is it?
Cheerio,
T.0
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