C1 Pro 5.1.2 bugs
Tonight I created another support case with the following comments:
Are any other users have the issues described below?
I have been using C1 Pro since version 1.0. I am becoming increasingly frustrated with the bugs that are in version 5.1.1 and now in 5.1.2 that have been identified as a problem by Phase One because you have told me these are problems that Phase One had identified and are working to fix.
Case 75066 - Batch rename error were certain files are not renamed.
Case 74656 - CF card cannot be stopped and ejected unless C1 is completely closed down.
Case 71156 - Delete Error where a file is not deleted when Ctrl-Del, Del or Right Click and Delete is selected. This is especially troublesome - I edited a wedding 2 days ago with 800 images. I received Delete Errors repeatedly when trying to delete images. This really slows down the editing process.
Jakub recently told me that these issues do not exist in Vista and Windows 7 and that C1 Pro version 5 was not really written for XP. He questioned why I didn't upgrade to Windows 7. Vista has been acknowledged as not a very good OS and I am waiting for the dust to settle before I consider formatting my hard drive and installing Windows 7 plus all of my software which is a big job. I am sure there are thousands of C1 users that are still using XP.
I have been extremely happy with the responsiveness of Phase One support when I have sent in a support case but I would really like to know when the 3 issues in the above support cases are going to be fixed especially the Delete Error issue. I thought for sure it would be fixed in 5.1.2 but I am still having problems with C1 installed on two different PC's.
Thanks!
Bill
Are any other users have the issues described below?
I have been using C1 Pro since version 1.0. I am becoming increasingly frustrated with the bugs that are in version 5.1.1 and now in 5.1.2 that have been identified as a problem by Phase One because you have told me these are problems that Phase One had identified and are working to fix.
Case 75066 - Batch rename error were certain files are not renamed.
Case 74656 - CF card cannot be stopped and ejected unless C1 is completely closed down.
Case 71156 - Delete Error where a file is not deleted when Ctrl-Del, Del or Right Click and Delete is selected. This is especially troublesome - I edited a wedding 2 days ago with 800 images. I received Delete Errors repeatedly when trying to delete images. This really slows down the editing process.
Jakub recently told me that these issues do not exist in Vista and Windows 7 and that C1 Pro version 5 was not really written for XP. He questioned why I didn't upgrade to Windows 7. Vista has been acknowledged as not a very good OS and I am waiting for the dust to settle before I consider formatting my hard drive and installing Windows 7 plus all of my software which is a big job. I am sure there are thousands of C1 users that are still using XP.
I have been extremely happy with the responsiveness of Phase One support when I have sent in a support case but I would really like to know when the 3 issues in the above support cases are going to be fixed especially the Delete Error issue. I thought for sure it would be fixed in 5.1.2 but I am still having problems with C1 installed on two different PC's.
Thanks!
Bill
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I'm running 5.1.2 under XP on my laptop and can't say I've noticed any problem deleting files with the Del key?
Andy0 -
i saw the delete error with v5 and it drove me nuts. I got to the point where I would give any image a 1 star I wanted to delete then would sort by stars, select the ones to delete and then right click and select delete. This would delete the files without the errors.
I have recently upgraded my PC, from an AMD Win XP box to an Intel Win7 box and no longer see the problem. I put in a support case months ago, was told they found the problem but don't know if they ever fixed it. I use the same version as i did when i saw the error so either the Intel or Win 7 fixed my problem.0 -
[quote="ajmichael" wrote:
I'm running 5.1.2 under XP on my laptop and can't say I've noticed any problem deleting files with the Del key?
Same here - no problems on my desktop machine.0 -
P! support has told me that these issues I mention should be fixed in 5.2 that will be released in about 8 weeks. Hopefully that is true. 0
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