C1 Pro License

wmsnyder

• 1. September 2006 00:32

I recently purchased a new computer and reinstalled C1 Pro on the new computer. I activated the license and it told me the license was good and I restarted the program and everything worked like it was suppose to. A few days later I opened the program and received the message that my license was not good and I could no longer use the program. I did the activation again and it worked fine for a few days. Then the same thing happened again.
Does anyone have any idea what the problem might be?

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  Peter9

  • 1. September 2006 10:30

  Dear wmsnyder
  
  I think you should raise a support task, as I suspect that you will need to send your product key 4*4 digits (Looking like this xxxx-xxxx-xxxx-xxxx), to clarify this issue.
  
  If you are unsure of how to raise a support task I will recommend that you try to read Knowledge base article: 1877
  Best regards
  
  Peter

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