Creeping Crops
Has anyone else ever noticed the cropped region of a photo not being the same after exit and reload?
I searched what I could in the KB, but didn't seem to find any mention of this problem.
This has occured with both a Canon 300D and now I've seen it with the 30D also (I don't use the crop from within C1 that often, so it took some time before the issue popped up).
What seems to trigger it is having a crop that touches an edge of a photo. When Capture One is exited and then reloaded the crop has shrunk away from that edge. Repeated reloads after that don't cause any more changes in size.
If the crop was created with a constrained aspect that ratio is altered as it pulls away from the side (which is what caused me to notice it this time as my 8x10 prints weren't).
I searched what I could in the KB, but didn't seem to find any mention of this problem.
This has occured with both a Canon 300D and now I've seen it with the 30D also (I don't use the crop from within C1 that often, so it took some time before the issue popped up).
What seems to trigger it is having a crop that touches an edge of a photo. When Capture One is exited and then reloaded the crop has shrunk away from that edge. Repeated reloads after that don't cause any more changes in size.
If the crop was created with a constrained aspect that ratio is altered as it pulls away from the side (which is what caused me to notice it this time as my 8x10 prints weren't).
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I found this post: http://forum.phaseone.com/viewtopic.php?t=2213 from nearly a year ago. He seemed to be having the same problem I still am with 3.7.7 LE. Do you know if he submitted the requested information? 0 -
Christopher,
Looked up the Case finding it was originally submitted as a Canon 5D issue.
Support failed to duplicate results, and then customer clarified that this issue occurred with an Olympus C-8080 camera.
Support again attempted to duplicate and customer never responded back.
May involve:
- Arbitrary Rotation
- Scaling %
Let us know what you can determine and we'll look into this further.
Regards,
K C0 -
As I'm an LE user, neither of those factors enter into the equation.
I could replicate it very easily with my 300D files. Any time there was a cropped region that touched an edge it would no longer be touching after an exit and reload.
I'll see if it is as easy with my 30D this evening, and report my findings.0 -
I tried two shots made with my Canon 30D. One had the default orientation of landscape the other was rotated 90 degrees by Capture One based upon the meta information the camera included from it's orientation sensor for a portrait display.
I tried four different experiments varying the placement of a small crop. In each photo I had remaining image area positioned in one of each of the four corners of the original image.
Both images displayed the exact same behavior regardless of being landscape or portrait presentation within Capture One. After an exit and reload of the program the crop will shrink away from the lower and right edges of the image. But crops touching the top or left stay in place. A top-right crop only pulls away from the right; as a bottom-left stays in contact with the left but leaves about a 10 pixel gap (in the preview, so it would be about 40 pixels in the final image) from the bottom.
I did two last tests. A crop only touching the bottom and another only on the right. Both also display this same bug. So it is not only corners that are affected, but the full bottom and right edges are involved.0
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