None of the image style changes seem to work.

Sean Kernan

• 18. Oktober 2006 14:07

I need to view some images under the grey profile. I selected it under the Proof Profile/Image menu, but there is no change onscreen. Tried some of the other effects and there was no change either.
Oddly enough, this seemed to work on my powerbook, but not this G5.
Any ideas?
Thanks
Sean

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  Sean Kernan

  • 18. Oktober 2006 14:14

  I checked the powerbook, and files that were downloaded to C1 I could change the proof profile, but captures made when tethered were inchangeable.

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  Anonymous

  • 18. Oktober 2006 17:10

  Sean,
  
  Sounds like you may have 2 different versions on these machines.
  
  3.7.5 there is a choice at Proof Profile > Gray Output > Generic Gray Profile
  if you want a grayscale image.
  
  Also In 3.7.5 are the Phase One Effects files that can be set at the WB Tool > ICC Profile > at Other Profiles
  These are RGB profiles.
  Select the B&W and you will see images change.
  
  Regards,
  k c

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  Sean Kernan

  • 18. Oktober 2006 18:10

  Actually, both machines are running 3.7.5. (and MacX 10.4.😎
  And only shots that were captured from a tethered Canon are the ones that will not change through the method you describe. Shots done with a Canon and downloaded from a card do change looks.
  And there is still the question of displaying in horizontal or vertical through Preferences.
  We do a lot of tethered Canon work, and may have to revert to an older version because of this, but we'd have to go back 2 versions, which is too bad.
  Sean

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  Sean Kernan

  • 25. Oktober 2006 14:31

  So are we lost on this one?
  Sean

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  Anonymous

  • 25. Oktober 2006 15:00

  Sean,
  
  Not at all, please create a Support Case for this issue so it can be handled correctly.
  
  If you have older versions on this machine, a Clean Reinstall will help greatly.
  
  Support Site: http://support.phaseone.com
  
  Attach a RAW image file you are working with for analysis.
  
  Regards,
  k c

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  Sean Kernan

  • 25. Oktober 2006 20:50

  I sent in a case a few days ago.

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  Anonymous

  • 25. Oktober 2006 22:56

  Sean,
  
  Searching your email brings up a Cases from last May and January.
  No New Cases.
  Do you have a Case # we can search?
  
  Regards,
  k c

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  Sean Kernan

  • 26. Oktober 2006 00:26

  I will re-enter the case from work tomorrow.
  Thanks
  Sean

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