Thumbnails take forever to load EVERY time.
I'm hoping I just have a setting wrong. I bought C1 4 after seeing how much detail it brought out in a few images that were softer in older programs, and I was a previous happy user of version 3 some years ago.
My problem is that when I browse to a folder, it starts loading finding images...and has to find ALL the images and then take another bazillion years to generate thumbnails for ALL the images. This happens EVERY time I browse to a folder, even the same folder, even without exiting the program. It has essentially made the workflow impossible.
I browse to the folder with pics of my 1 year old daughter, of which there are a couple, oh, thousand...and I have to sit and wait for over 4 minutes while it loads the thumbnails. Meanwhile, Lightroom zips straight to them and such. Doesn't C1 save the thumbnails somewhere? Can I make it do that, so that once I'm in a folder, it only locates new files and that's it, and after that, that folder is good to go?
It's extremely frustrating, and I find the color and detail to be a bit better in C1, which is why I bought it, but this limitation has essentially prevented me from using the program. What do I need to do? I've searched every setting possible and haven't found anything.
My problem is that when I browse to a folder, it starts loading finding images...and has to find ALL the images and then take another bazillion years to generate thumbnails for ALL the images. This happens EVERY time I browse to a folder, even the same folder, even without exiting the program. It has essentially made the workflow impossible.
I browse to the folder with pics of my 1 year old daughter, of which there are a couple, oh, thousand...and I have to sit and wait for over 4 minutes while it loads the thumbnails. Meanwhile, Lightroom zips straight to them and such. Doesn't C1 save the thumbnails somewhere? Can I make it do that, so that once I'm in a folder, it only locates new files and that's it, and after that, that folder is good to go?
It's extremely frustrating, and I find the color and detail to be a bit better in C1, which is why I bought it, but this limitation has essentially prevented me from using the program. What do I need to do? I've searched every setting possible and haven't found anything.
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More or less reading between the lines, it seems that you have a couple of thousands of images in one folder. If that is the case you already found to cause of the problem. Limit number of images to max. 300 per folder and try again. 0 -
[quote="Paul_E" wrote:
More or less reading between the lines, it seems that you have a couple of thousands of images in one folder. If that is the case you already found to cause of the problem. Limit number of images to max. 300 per folder and try again.
I'm about to rant, and it's not directed at you, the messenger..it's directed at Phase One. That's not a solution to a horrible problem. My entire photo collection is organized in this manner, with hundreds of folders already (broken down by camera, subject, and date in cases of common areas I visit), however, many of my shoots will end up with more than 1,000 images per shoot, and I'm not creating 35 different folders for pics of my daughter. Are you telling me there's no way C1 can manage that number of photos? I find that horrendous, considering C1 3.x could do it on a machine 1/4 as fast as the one I'm using now, and Lightroom manages to bring up any of my 54,000 images more or less instantly.
If there is no way to fix this, it is certainly the last Phase One software I will buy. It's inexcusable that there would be a (relatively low) limit to the number of photos that could be put in a folder and have a responsive workflow.
Do you think wedding photographers shoot less than 300 shots in a day?0 -
Before you jump to conclusions I suggest you first try to pinpoint the problem of slow opening a folder by testing with a limited amount of images, as suggested. If it helps, than you can draw your conclusions. If not, we have to look for another cause. 0 -
The search for images happens in every folder. With a small number of images, it might only take 15-20 seconds to do it, but with large folders, we're talking minutes. This happens even if you browse out of a folder then return...it has to find all the files again, and you can't browse to the last image until it finds them all...which takes forever.
I'm really just wondering if this is normal behavior. Does C1 4 have to 'find' all the files in a folder every time when you use it?0 -
Although you did not specify what amount is a small amount, I get the impression that your system with CO4 is considerably slower than it in general is for most users (lots of guesswork here, but with the right intention to help). Defragging your hard disk might be helpful. Or a thorough re-install, i.e. remove CO4, including Capture One folders in your user profile (there is a knowledge base article on that, otherwise we can dig into it later). 0 -
[quote="Paul_E" wrote:
Although you did not specify what amount is a small amount, I get the impression that your system with CO4 is considerably slower than it in general is for most users (lots of guesswork here, but with the right intention to help). Defragging your hard disk might be helpful. Or a thorough re-install, i.e. remove CO4, including Capture One folders in your user profile (there is a knowledge base article on that, otherwise we can dig into it later).
I doubt my machine is slower than the average user. It's not the newest on the block, but it isn't slow. Core 2 Duo with 4 GB of RAM on 64 bit Windows 7. Same thing happened when installed on Windows XP (I have a dual boot setup). The Windows 7 install, as well as the C1 install is on a freshly formatted and wiped drive. It isn't fragmentation. My system is extremely responsive and Lightroom and Photoshop CS2 handle this task with ease.
I do appreciate your help...it's frustrating to drop over $100 on a piece of software that is less than usable.
I guess my question is: does this happen to you as well, or is it only my machine? Like I said, Lightroom in the same folders is blazing fast. (There is no wait time..not even a smidge...select a folder, browse to the image you want...poof).0 -
Windows 7 (beta or RC): not yet released, not yet supported. Hold your breath (turning blue already?) till Win7 is released and Phase One has finished compatibility testing and support the OS. It is not fair to infuriate on not supported software. Please mention you are using beta or not supported software next time in first post. 0 -
folders with tons of captures take time to load - but only for the first time.
here's the trick to speed up opening the same folder next time: set the folder as "favorite"
http://www.phaseone.com/Content/Support ... nguageid=10 -
[quote="Paul_E" wrote:
Windows 7 (beta or RC): not yet released, not yet supported. Hold your breath (turning blue already?) till Win7 is released and Phase One has finished compatibility testing and support the OS. It is not fair to infuriate on not supported software. Please mention you are using beta or not supported software next time in first post.
Paul, I appreciate your help, but you did not read the rest of my post. Yes, this is on Windows 7, but I also have used it on Windows XP (I have a dual boot setup) and the problem occurs on both OSes...it's not the OS.
My question that has yet to be answered is....is this normal behavior?
Thomas - I've tried the Favorites thing and it does nothing different. Plus, I don't think I should have to set favorites for every folder just for it to be usable, but it would make the larger folders usable if it actually worked, which it doesn't.0 -
OK, I overlooked you had a problem with WinXP as well. Sorry for that. Back to your main question: is this normal for CO4 (long load times?). No, it is not. Next question: what does cause this in your system, as I assume your system has excessive long load times.
Loading a folder with images is both disk and processor intensive task. I do not know how familiar you are with performance tools, but after defragmentation I suggest to start Task Manager to look into processor performance during opening of a folder.0 -
[quote="Paul_E" wrote:
OK, I overlooked you had a problem with WinXP as well. Sorry for that. Back to your main question: is this normal for CO4 (long load times?). No, it is not. Next question: what does cause this in your system, as I assume your system has excessive long load times.
Loading a folder with images is both disk and processor intensive task. I do not know how familiar you are with performance tools, but after defragmentation I suggest to start Task Manager to look into processor performance during opening of a folder.
While it is loading up the folder, my processor usage is at 25%, all C1. Memory usage steadily increases for the program during the load, beginning at about 85MB and steadily climbing to about 400MB once all the files are found. (I have 4GB installed, and 4GB active since this is a 64 bit OS).
The machine is not slow...this machine has essentially zero hesitation with ALL programs (including in C1 once the folder displays the thumbnails). My HD usage is practically zero during the load..it's not hitting the disks hard.
I will say that setting a folder as a favorite does actually skip the actual thumbnail generation....what it doesn't prevent is the 'finding' of the files, where it counts each file in the folder in a running tally...and I can't click on the most recent photos until all are 'found', which takes several minutes in a large folder and 10-20 seconds in a small one.0 -
I'll compare on a folder of just under 1400 D2X RAW files from Wedding shoot, and get back to you 0 -
as I can tell about my system the thumbnails in C1 4.8.2 are loading fast, even many hundreds of them, all 5D MkII Raw files.
I think it depends more on the computer hardware processor, ram and so on.
regards
Martin
Photography Fine Art Martin Steiner
www.martin-steiner.ch0
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