Problem Processing

David Kaufman

• 30. Oktober 2012 05:25

I just switched from Capture One V6 Pro to V7 Pro and find that I cannot process, neither from Phase One P40+ files nor from Nikon files. Keep getting message: "Error Processing output file. Set source." Very frustrating. Have same recipe as before, nothing unusual, ICC profile selected under Base Characteristics, nothing unusual. Mystified. I know others have had same problem but no solution posted yet. Any advice appreciated. Thank you.
D. Kaufman

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  Permanently deleted user

  • 31. Oktober 2012 20:49

  You have to re-setup the output path of CO. The software doesn't know (any longer) where to put the output file.
  
  Johannes

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  David Kaufman

  • 1. November 2012 05:41

  Thanks for your reply. After some deliberation and advice on another forum, I decided to do a complete uninstall of Version 6, which solved the problem. It had nothing to do with resetting the output path or changing the process recipe or anything like that. It appears that conflicts are possible between Version 6 & 7 which may result in unforeseen problems. The uninstall advice is available in Phase One's support documents.

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