Shooting tethered with the Canon 5D Mark ii 2 with USB cable
I am using the Canon 5d Mark 2 with The latest version of Capture One via a gold usb mini cable. It worked with the original cable that came with the camera but now neither cords will work. Anyone experience this?
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Trouble shooting this kind of problem I start with opening System Profiler (and closing all other apps). In the left pane, select Hardware -> USB. You will see a number of USB Bus entries in the right pane. In particular focus on the USB High-Speed Bus. Next, connect the camera, switch it on and refresh the window (Cmd+R) of System Profile. Your camera (Canon Digital Camera) should show (I happen to have a 5D mk II here).
If your camera does not show up here, try another USB port, different cable, different Mac (if possible) and don't forget to refresh the profile screen each time. If it still does not show, don't look further into software like Capture One; it won't work. Ask a friend to connect his/her camera, because then I start suspecting an error in your camera.
When you see the camera show up in System Profile, the connecting can be assumed working. Now I could start using it. If Capture One still does not see the camera connected, close it and try either Image Capture (comes with OS X) or Canon software like EOS Utility. Note that only one application can use the connection as it uses it exclusively (grab the connection). Therefore you have to pay attention to closing other apps.0 -
Hi,
Which OS are you running? I had connection issues after upgrading to Snow Leopard. Found out that there was a firmware upgrade for the 5dm2 I installed it and my connection problem went away instantly. I hope this helps.
John0 -
Hello
I had a similar problem, I bought a spare cable from calumet own brand, it was cheap.
It didn't work so bought a canon cable all was fine.
Derek0 -
Im using canon 5d mk I
Have the same problem.
My mac sees camera but c1 dont
the program turns on when I swich it on but not detects camera
plees help. Meny pictures I do by the cabel and now it dont works
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Theush,
This thread is for the Canon 5D Mark II not the Mark I.
In either case current firmware is the starting point. Please be sure that the firmware is up to date.0 -
Thank You
I know that the subject is mk II but the symptoms are the same.
Firmware is up to date,
Mac sees the camera, but the program don't.0 -
Theush,
Create a support case.0 -
Hi,
I have since found that extremely slow connection times are directly related to how full my compact flash card in the camera is. If you get rid of all the images on the card it connects right away for me. I had almost 8 gigs on the card and it took so long to connect I thought it had locked up. I was miss informed about the firmware upgrade helping. The problem went away during the firmware upgrade. That was because the only thing I had on the CF card was the firmware. So my logic was the firmware fixed the the problem. My connection issues came back later when my card filled up on an outdoor location shoot. That prompted me to try a full card and an empty card. .I hope this helps, sorry I didn't post my findings sooner.
John0 -
Thanks for the feedback John. This is both a solution and a lesson about drawing conclusions. Both educating and entertaining feedback. 0 -
[quote="Paul_E" wrote:
Thanks for the feedback John. This is both a solution and a lesson about drawing conclusions. Both educating and entertaining feedback.
Paul,
It was easy to come to my conclusion and I thought is was sound one at the time. But when the problem came back almost immediately it made me do a little head scratching to figure out what was different. I hate problems like that. I'm a photographer not a computer genius. Although with the digital age we have to know something about what we use in our profession. Like I said with a full 8 gig card it was taking so long I just figured the program had locked up or something. I'm not sure why i tried a fresh card but as soon as I did I connected in seconds. I was going though my email when I noticed that somebody had posted to this thread some time ago. I just had to relate what I had found. I just which I had done it sooner.
John0 -
John,
Shoot tethered or to a card, not both. Trying to do both would certainly be a start to any number of communication issues. As we do not have access to the Camera itself, just the images it sends down the pipe, we cannot account for any write variables when the camera is juggling both the card AND tethered.0 -
Thats good information go know. I always have the card in the camera, should. not have it I nthe camera? I never have the camera set to write to the computer and the card at the same time. 0 -
John,
Correct. Either shoot to card, and have a Card in the Camera, or shoot tethered and do not have a card in the camera.0
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