Capture One Not Reading RAW images From Memory Card

JulienOrtiz7

• 18. April 2018 21:40

I am new to Capture One Pro. My memory card is displaying all my files, MP4, JPEG, & RAW. When I try to import my files from my memory card into Capture One Pro, it only detects my MP4, and JPEG files.

My question is, how do I import RAW files ?

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  Ian Wilson

  Moderator

  • 18. April 2018 21:46

  

  Are you putting your memory card into a card reader? What camera (a supported one?) Are you using the right licence for Capture One (for instance not using a Sony version to try to import Nikon files?)
  
  Ian

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  JulienOrtiz7

  • 18. April 2018 22:01

  I am putting the memory card directly into my Imac computer. My camera is a Panasonic Lumix G9.

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  Timothy Trim

  • 18. April 2018 23:14

  Have you checked view menu - global filters and ensure the Always hide RAW files is not selected

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  JulienOrtiz7

  • 19. April 2018 01:00

  I believe the issue is that the Lumix G9 is not yet supported by Capture One Pro.

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