7.1.4 Not Launching

I tried updating to 7.1.4 today on my Macbook Pro. Unfortunately, it never launches. I get lots of icon bouncing, and then it just stops. Luckily I still have 7.1.3 around. Funny - I was updating to try to fix the bug of flagged/rated images all of a sudden losing their ratings when you navigate between images. Looks like I found a new bug.

Looking in the log file, this is the beginning of each crash that happens.

Any ideas? I can force quit 7.1.4 and immediately launch 7.1.3 without restarting.

Process: CoreServicesUIAgent [641]
Path: /System/Library/CoreServices/CoreServicesUIAgent.app/Contents/MacOS/CoreServicesUIAgent
Identifier: com.apple.coreservices.uiagent
Version: 61.6 (61.6)
Build Info: CoreServicesUIAgent-61006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [114]

Date/Time: 2013-11-16 13:48:04.284 -0600
OS Version: Mac OS X 10.7.3 (11D50d)
Report Version: 9

Crashed Thread: 4

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
objc[641]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: file://localhost/Applications/Capture%2 ... ns_eye_off)'

Jim_DK

17. November 2013 11:50

The crash looks OS related (you are using 10.7.3?!) and the file path reported by core services looks odd. This though is truncated so other than the above I can't tell you much.

Suggest you make a support case.

sizzlingbadger

18. November 2013 18:37

I would download 7.1.5 before raising the support case, its better to work with the latest version even if it has the same issue.

NNN634666720971700604

19. November 2013 00:53

Ok I think I figured this out. It looks like 7.1.5 (and perhaps 7.1.4) require OS 10.7.5 (not 10.7.4, as I was using with 7.1.3). So it looks like the requirements changed somewhere in there, which is interesting, cause CO is still listed as also working with 10.6.8.

So I guess you can use it with some versions of 10.6, and some versions of 10.7 😊

Eric

Steven48

19. November 2013 11:13

More than likely what you discovered was a permissions discrepancy. By updating your OS it also repaired your permissions.

19. November 2013 13:26

Hey Steven -

You might be right. But then, why would 7.1.3 continue to run fine as soon as force quit 7.1.4/5? Interesting!

BTW I wanted to say thank you to all for offering your input on this - I forgot to do that earlier!

Eric

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