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Restore a catalog

Kommentare

11 Kommentare

  • Sebastian Sardi
    Hi,
    There is a KB on how to do a restore. You can find it here;
    -1
  • NNN635765582382319760
    Thanks. Unfortunately It did not solve the problem.

    It says:
    Database connection FAILED
    The requested document type is not recognized.
    The provided database is of an unknown type.

    What to do?
    0
  • SFA
    [quote="NNN635765582382319760" wrote:
    Thanks. Unfortunately It did not solve the problem.

    It says:
    Database connection FAILED
    The requested document type is not recognized.
    The provided database is of an unknown type.

    What to do?


    I know nothing about Macs but that screen shot looks like a very strange path naming convention to me.

    What happens if you navigate to the cocatalogdb file and try to open it directly? (Or do MACs prevent you from doing that?)


    Grant
    0
  • NNN635765582382319760
    Hi Grant

    That is right. The catalog is not in the Aplication Support folder. I have placed the catalog on another disk - and that does not normaly cause any problems.

    The fail is the same if I open Capture1 from the catalog.

    /Jens
    0
  • Gregory Edge
    That path looks goofy. Try one or all of these methods.

    1. Open Capture One and from the "File" menu click "Open". Then navigate to the place where you have your catalog stored.

    2. Navigate to the "Capture One Catalog.cocatalog" file and double click it.

    3. If that does not work right mouse click and click "Open With..." and then click "Capture One 10"

    If your catalog is ok it should open by all of these methods. If you get a corrupted file message then you need to go with a backup. If you use Time Machine that process is super easy. Just open Time Machine and go back to a time you know it worked. The highlight the file and hit restore.

    Do you use a reference catalog or a managed catalog?
    0
  • Eric Nepean
    [quote="SFA" wrote:
    [quote="NNN635765582382319760" wrote:
    Thanks. Unfortunately It did not solve the problem.

    It says:
    Database connection FAILED
    The requested document type is not recognized.
    The provided database is of an unknown type.

    What to do?


    I know nothing about Macs but that screen shot looks like a very strange path naming convention to me.
    What happens if you navigate to the cocatalogdb file and try to open it directly? (Or do MACs prevent you from doing that?)

    Grant


    Hi NNN635765582382319760

    The path given "Users > Your User Name > Library > Application Support > Capture One > Backups" is perfectly correct for the default path for COP backups on a Mac. The instructions are quite sound, if followed. You do have to remember to replace "Your UserName" with your user name.

    When you navigated to this location, hopefully you found multiple "dated' folders and picked one dated before your crash.

    In any case pick another one dated earlier than the one you picked last time. And before the crash.

    Then copy the "Capture One Catalog.cocatalogdb" file in that folder to inside your "Capture One Catalog.cocatalog" file, and try starting COP again. Make sure you replace the "Capture One Catalog.cocatalogdb" file already there, you don't want more than one.
    0
  • NNN635765582382319760
    Thank you.

    I can not have the catalog in the aplication support folder. I shoot a lot. Serious a lot. It would fill up my start disk in an instant.

    The catalog fail has nothing to do with this.

    I've tried your suggestions. Nothing works - the catalog and all my ajustments ect are lost.
    0
  • SFA
    [quote="NNN635765582382319760" wrote:
    Thank you.

    I can not have the catalog in the aplication support folder. I shoot a lot. Serious a lot. It would fill up my start disk in an instant.

    The catalog fail has nothing to do with this.

    I've tried your suggestions. Nothing works - the catalog and all my ajustments ect are lost.


    Do you have a Support Case open?

    If so what have the Supporters suggest to try so far?

    Grant
    0
  • peter Frings
    OK, maybe I'm stating the obvious, but I can't make up what exactly you tried and what not.

    You need to be aware of the different types of files: the 'catalogue' file (on your disk "Arbejdslager") is "Capture One Catalog.cocatalog". This is the file you would normally double click to open it in Capture One.

    However, this is not really a file; it's a folder, but the Finder shows it as a file. Inside that folder, there is the actual catalog file, the previews, the masks, etc. To reveal the contents, right-click (or Ctrl-click) and select "Show Package Contents". This is also explained in the knowledge base article that was mentioned earlier.

    Once the folder is open, you'll see the different files and folders that make up a catalog. One of them is the actual database file "Capture One Catalog.cocatalogdb". This is the file that you need to replace with the one from your backup (wherever you put that backup). Again, it is the cocatalogdb file you need to replace (note the db at the end) with the one from the backup.

    So, in steps:
    1. In Finder, do "Show package contents" on your catalogue file. This opens a Finder window showing the contents of the catalog.
    2. Locate the backup location of your catalog.
    3. Copy (not move) the cocatalogdb file from your backup location into the catalog folder, replacing the file.
    4. Remove the file "writelock" from the catalog folder (if it exists).
    5. Close the catalog folder window and try to open the catalog.

    If that still fails, try restoring an older catalogdb file…

    HTH,
    Peter.
    0
  • Eric Nepean
    Further to Peter's quite good explanation, you can determine where you backups are by checking the bottom section of the General tab of the COP preferences. What you will find in that location is folders containing versions of the "db" file, not the entire catalog. The db files are remarkably smaller than the catalog files, since previews and managed files are not included.

    I have found that COP will open a db file without the rest of the catalog file.
    0
  • dredlew
    You have used Time Machine, yes? None of these jumping through hoops (directories) would be needed if you revert to a previous Time Machine backup.
    0

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