Spinning beachball when browsing through presets

EnderWiggins

• 15. Juni 2016 13:33

I have a severe problem with my C1 installation re. presets: whenever I browse through them to search for a certain look for my picture, it almost always happens that C1 completely locks up whenever I switch fast between two different presets. At first I thought that it would only happen on certain presets alone, but in fact it seems to be more an issue with quick changes going from one to the other.

When it locks up it will display a spinning beachball and I have to wait several minutes (!) before it snaps out of it and I can use C1 again.

Any ideas? I've installed some C1 presets from websites, but this also happens with the built-in presets by PO. Could it be an ICC issue or something?

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  peter Frings

  • 20. Juni 2016 18:42

  Hi,
  
  because no-one has given an authoritative answer 😉 yet, I'll take a shoot.
  
  As you know, when you browse through the presets, C1 tries to preview the effect of the preview being selected on the image being viewed. Depending on the image size/adjustments/layers, this may take a bit of time. Hence, quickly browsing between presets then becomes an interesting exercise in when to queue up a task to build the preview build tasks, when to cancel the current one and when to ignore the mouse movements. Lots of opportunities to introduce timing/locking issues! 😊
  
  Things you could try to help isolate the problem.
  - do you have the same problems when you try it on a very small image (say jpg) with no adjustments?
  - do you have the same problems on images from another camera (and thus, ICC profile)?
  - do you have the same problems when you try it without the image being shown in a viewer?
  - do you have the same problems when you toggle the CPU acceleration preference?
  - do you find any entries in the log files (console)?
  - if you open the Activity window in C1 beforehand, do you notice anything peculiar in there?
  
  As you can see, I have no clue as to what is causing this 😊
  
  Cheers,
  Peter.

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