How to make C1 9 usable on the Surface Pro 4
Hello all,
CaptureOne 9.x is pretty much unusable on a Surface Pro 4 due to microscopic icons and labels, most notably by the fact that the "Hints and Tips" overlay from the help menu only covers a quarter of the screen! Since neither the manual nor online help nor any other PhaseOne resource was of any help, I did some searching on the internet and finally found a solution which originally was targeted to Adobe products and which turns out to make the app finally usable on the Surface.
The required steps are surprisingly simple, I'll share them below in case anybody wants to run this SW on a high DPI Windows machine:
Step1: Create this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest (DWORD), set to 1
Step2: Find and open the CaptureOne.exe file with a ZIP app of your choice (7zip works) and navigate to .rsrc/MANIFEST, extract the file and save to Capture One program folder, name "CaptureOne.exe.manifest"
Step3: Open the new manifest file and change the text "<dpiAware>True/PM</dpiAware>" to "<dpiAware>false</dpiAware>", save the file
Now, when you run CaptureOne.exe, the GUI elements (texts and icons) are scaled up to the correct visual size. If you applied the above steps and want to have the microscopic GUI elements back for whatever reason, you only need to right click the app icon, select properties and check the box "Disable scaling on High DPI screens".
Credits: The original hint was posted here:
http://surfaceproartist.com/blog/2013/1 ... urface-pro
It is as of December 2013 - Adobe has updated their products in January 2015.
@PhaseOne: Don't you think it's time for you guys to update your software now too?
I don't know what you answer to this is, but I definitely won't buy an Pro upgrade from the free Express copy I got with my Alpha camera as long as I have to fix it myself.
CaptureOne 9.x is pretty much unusable on a Surface Pro 4 due to microscopic icons and labels, most notably by the fact that the "Hints and Tips" overlay from the help menu only covers a quarter of the screen! Since neither the manual nor online help nor any other PhaseOne resource was of any help, I did some searching on the internet and finally found a solution which originally was targeted to Adobe products and which turns out to make the app finally usable on the Surface.
The required steps are surprisingly simple, I'll share them below in case anybody wants to run this SW on a high DPI Windows machine:
Step1: Create this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest (DWORD), set to 1
Step2: Find and open the CaptureOne.exe file with a ZIP app of your choice (7zip works) and navigate to .rsrc/MANIFEST, extract the file and save to Capture One program folder, name "CaptureOne.exe.manifest"
Step3: Open the new manifest file and change the text "<dpiAware>True/PM</dpiAware>" to "<dpiAware>false</dpiAware>", save the file
Now, when you run CaptureOne.exe, the GUI elements (texts and icons) are scaled up to the correct visual size. If you applied the above steps and want to have the microscopic GUI elements back for whatever reason, you only need to right click the app icon, select properties and check the box "Disable scaling on High DPI screens".
Credits: The original hint was posted here:
http://surfaceproartist.com/blog/2013/1 ... urface-pro
It is as of December 2013 - Adobe has updated their products in January 2015.
@PhaseOne: Don't you think it's time for you guys to update your software now too?
I don't know what you answer to this is, but I definitely won't buy an Pro upgrade from the free Express copy I got with my Alpha camera as long as I have to fix it myself.
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It sounds like your are running the machine in Native resolution. Any reason you won't scale? 0 -
Are you saying that the solution is to turn down the screen resolution - and to lose visual fidelity to run to run the app which is supposed to be an image processing package?
If so, do you think of this as a temporary workaround or a permanent fix?0 -
Scaling the OS will not scale the imagepixels, only the interface. What you see in the Viewer will still be 1:1 pixelratio. 0 -
I'd be interested to try that option, can you please outline on how to enable it? 0 -
Right-click on your desktop, choose Display Settings -> Display -> "Change size of text, apps etc...". Adjust the slider until you are happy with the size of UI elements. 0 -
Thanks Christian,
the suggested solution does not quite fit, since a) it's already set to 200% and b) Capture1 does not care about this setting at all unless the patch as outlined in my first post is applied.
In fact, all the applications which I use do respect the UI scaling setting and work just fine. Only C1 disregards the UI scaling preset and renders its UI elements with the pixel size designed for standard resolution displays.
The reason for this is that the application .exe file which you guys ship includes a configuration file (so called Manifest), which tells the Windows OS to not apply the UI scaling because the app claims to care for it by itself which in reality it does not do.
Please, get a Surface Pro 4 (or any other High DPI Windows 10 machine) and try a fresh install of C1 with a resolution in the 3000x2000 range, you'll then see what I mean.
The solution on your end actually is twofold:
1) for the time being, correct the Manifest file to let Windows do the UI element scaling (see 1st post for details)
2) in the long run, update the app to include correctly sized UI elements for High-DPI displays
You might want to speak to your developers about the issue. The short term correction really is as simple as flicking a switch in the Development Environment to reflect the correct setting re. High-DPi before packaging the application for Windows.0 -
I am using a 5k display on my Windows machine on a daily basis, and it scales comparing 100% scaling to 200%. Is it possible for you to illustrate what you see by using screenshots ? 0 -
Hi Christian,
just wanted to let you know that the issue is gone after I did a factory reset of the Surface and re-installed everything from scratch. Now, the UI displays correctly as expected. So the issue seems to have really been on my end - apologies if the above caused any inconvenience.
Just ordered the Pro upgrade 😊
Kind regards0
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