Levels shadow warning not working. 8.2.2/Windows 8.1

Denis Mortell

• 5. Mai 2015 08:25

Having reinstalled yesterday, as well as starting a new Session (which solved my Mask problems) I've just tried Levels and I notice that the shadow warning (blue) isn't working.

Before you ask, yes, Show Exposure Warning is selected, and the highlight (red) warning is working perfectly - I can make it appear with both the mid-tone and highlight sliders.

But, the shadow warning will not appear with either the shadow slider or the mid-tone slider. (I drag the shadow slider right across and check that the huge black areas are indeed 0,0,0.)

Can anyone else confirm this?

Thanks.

D.

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  Denis Mortell

  • 5. Mai 2015 08:30

  Ps.
  
  It's the same with Curve.
  
  D.

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  Paul Steunebrink

  • 5. Mai 2015 08:34

  Hi,
  
  I can not copy this. Shadow waring is working fine here (8.2.2/Win8.1). For example, in the Levels tool, I move the lower left handle to the right to move the black point, beyond where the curve starts, I clearly get a shadow warning. Same with Curve.

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  Denis Mortell

  • 5. Mai 2015 09:20

  Paul,
  
  Thanks for the prompt reply.
  
  I did a complete re-install again. This time I removed the old Session folder as well as the User/Phaseone folder. I also cleaned the Registry again. In short, there was nothing to do with C1/Phaseone before I reinstalled! 😊
  
  (On a side-note, during the reinstall, as with yesterday, when asked to choose Desktop/Quick Start icons, I chose only Quick Start, but it doesn't install it.)
  
  When starting C1 again for the first time, I chose the "I know Capture One..." option.
  
  I created a new Session, when prompted. It's saved to My Pictures.
  
  In short, this is as clean a reinstall as I can do. But, the blue shadow warning is not appearing. Highlight is still fine.
  
  Very frustrating.
  
  D.
  
  ps. Before the reinstall, I installed 27 optional Windows updates - the computer is set to Automatic for important updates.

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  Denis Mortell

  • 5. Mai 2015 09:31

  Sorted.
  
  I feel like a total idiot! 🙄
  
  I have no recollection of having to set the Shadow warning in Preferences after previous installations, but I must have had to.
  
  Anyway, it wasn't selected, and now it's working perfectly.
  
  Case closed. 🤭
  
  D.

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  Paul Steunebrink

  • 5. Mai 2015 11:20

  The default is 'no shadow warning'. So, if you have done a clean up, including removing the user.config file, this is one to remind to set.
  
  But you know now and know how! 😁

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