change exposure via keyboard shortcuts not working

Hi trying to get faster on c1 but the keyboard shortcuts from the help menu are not working for me as well as the capture integration download. I don't see a folder in the app support called keyboard shortcuts
RECAP: can't get shortcuts to work
1. control command + is not increasing exposure.
2. capture integration keyboard shortcuts also not working and no folder called keyboard shortcuts.

c1 pro 10.2 osx 10.11.6 Thanks DF