All edits lost - why?
Last night I spent a few hours rating and adjusting and generally working hard on a few dozen photos on my second computer. The RAW files live on the main computer, and I access them using a single session and a mapped network drive, so that for both machines the images are always in the same location (d:\images\ or whatever).
When I returned to the first computer to finish the job this morning, all the changes I had made were lost. The thumbnails still reflected changes made the night before, but when clicked the large image would briefly show the edited version and then revert to the standard image. All my star ratings were lost also.
So basically I've lost 3 hours work. I've worked on two machines using C1 before, fairly often, and -never- had a problem like this.
I would very much like to know what can cause this so I can be sure to never do it again. I'm resigned to doing three hours of repeat work today, and I'll manage to not go insane with rage if this is the last time it happens.
So I ask you: what the hell did I do wrong?
When I returned to the first computer to finish the job this morning, all the changes I had made were lost. The thumbnails still reflected changes made the night before, but when clicked the large image would briefly show the edited version and then revert to the standard image. All my star ratings were lost also.
So basically I've lost 3 hours work. I've worked on two machines using C1 before, fairly often, and -never- had a problem like this.
I would very much like to know what can cause this so I can be sure to never do it again. I'm resigned to doing three hours of repeat work today, and I'll manage to not go insane with rage if this is the last time it happens.
So I ask you: what the hell did I do wrong?
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HI,
Sorry to hear about your plight. The best suggestion I can come up with at this time is that at least one of the machines have been working with the images off-line, in which case the other machine will not have access to your adjustments. The session you mention, is it on the mapped network drive also?
Cheers,
Mogens0 -
There's no chance it could have been offline, for two reasons:
1. offline editing is a function that only exists with catalogs (based on what I've read, I don't use catalogs)
2. I'm the only user. It's impossible for simultaneous editing to have taken place.
I usually use the desktop to get in and make the previews of a new directory of images, and then edit with the laptop when the previews are complete. Saves wear and tear on the smaller machine by not having it run full-tilt for 20 minutes. I do this a lot, so I was not fearful of locked or open files, because it's never failed before.0 -
Have you checked the file system to see what dates and times the various C1 edit files are showing? 0 -
It seems to be a result of persistent database corruption. According to Phase One tech support the session file contains some cached information that can confuse the results.
A File/Check Document revealed that it was indeed corrupted, and so was the new one I had created on their request to check if anything was different.0 -
[quote="NFG" wrote:
It seems to be a result of persistent database corruption. According to Phase One tech support the session file contains some cached information that can confuse the results.
A File/Check Document revealed that it was indeed corrupted, and so was the new one I had created on their request to check if anything was different.
Was this a new database check or a new Session?
Have you tried creating a new session and pointing to the edited folders? (Having checked the dates and times of the cof/cop files etc.)
I could imagine there might be all sorts of issues created by 2 machines in effect sharing a set of edits and a database index if the cache files were not also fully controlled - which they might not be depending on how things are set up and used.
Grant0 -
Yeah, it seems that C1 doesn't refresh the files/cache/session once a directory has been opened. -Normally- it will refresh when an image is selected, but once it starts going wrong it will never refresh again.
Official P1 policy is to not access the same session file at the same time (which makes sense, but then I wonder why it allows me to do so at all) but instead copy it from one machine to another while editing on a separate machine. This doesn't really work for me since the whole point is convenience, and having to copy a bunch of stuff just because I'm sitting in a different room doesn't really work for me.
I think my methodology from now will simply be to shut down one copy of C1 when I'm done with it. I try to avoid this because C1 isn't exactly a speed demon and I hate waiting for it to start up, but it seems preferable to 1. corruption or 2. remembering to copy files back and forth.0 -
[quote="NFG" wrote:
I try to avoid this because C1 isn't exactly a speed demon and I hate waiting for it to start up, but it seems preferable to 1. corruption or 2. remembering to copy files back and forth.
I used to think the same. Then I needed to upgrade my hardware to something that had a chance of running 64bit Windows for C1 V7. That was almost 2 years ago now. Time flies. I also needed some extra power for some testing I was doing - nothing to do with photo processing
So I got a Dell Precision running a 3rd Gen i7 with Win 7 Pro and a 512Gb SSD. 8Gb Ram but added another 16.
It's fast. I no longer have any concerns about the amount of time it takes to shut down and application and re-start it. Or even to re-boot the machine. Seconds usually. Very liberating. Highly recommended.
I had intended to get an enhanced desktop system as well - but found I didn't need one.
I recently added a 1TB internal mSATA drive. Great. But an external USB3 drive does almost as good a job for decent speed.
C1 seems quite well optimised to use powerful hardware - as one might expect.
Grant0 -
I just experienced the exact same thing, but on one single computer using one internal hard drive. I spent hours editing, then exported the files as full size TIFF images (I'm a n00b and had no idea these would be ~80MB files...). So I went back to export all my .RAF (Fuji X) files again as .jpgs. All the thumbnails show the final edited versions, but when I click any of the latter half of the images, the original, unedited file shows. The first 50% of the files are displaying correctly, but the second half of the batch exports as unedited files. Luckily, I was able to use LR to import the TIFFs, and then immediately export those as JPGs.
But can someone explain what happened? Seems my issue is the same as the original poster, minus the shared drive aspect. Would love a little help. I love the renderings P1 produces for the X-Trans sensor, but there are aspects of the software that are most definitely user-unfriendly.
Thanks all.0 -
Hi Jason,
Are you using the Export option or the Process functionality?
If Export (which is what I suspect) did you expoert the entire selection in one go or in 2 (or more) batches?
Note that Export has two purposes.
http://help.phaseone.com/en/CO8/Output/Export.aspx
If you Export "originals" you will get the unedited files or edited files depending on what you select in the tick boxes.
If you Export Variants, which is I suspect what you intended to do, you get a slightly different option which allows you to specify the file type and so on - a subset of the options available in the Process menu.
My guess, in the abscence of any more detailed description of your choices, is that both options have been used.
Personally I would suggest using the Process functionality for more control but the choice is provided to allow people to work in the way that makes them feel most comfortable.
If this guess is nothing like what you may have done then we really need a step by step description to avoid any guesswork. If the files genuinely are disappearing and a search of your system does not find them, then I would suggest you create a support case and allow the Phase Support Team to go through things with you.
HTH.
Grant0
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