C1 5 capture one has unexpectedly stopped working

jesone

• 2. November 2009 10:43

Can't run C1 5 at all on my machine. Right from the initial launch after the install I get the "capture one has unexpectedly stopped working" error message". I'm running C1 3.7.7 and C1 4.8 very successfully without a problem.
I am running Win XP + SP3 and 2GB RAM and an AMD 2400+ CPU. I wonder whether it's the AMD processor that's causing my issue.

Regards

JES

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  Paul Steunebrink

  • 27. November 2009 20:03

  Dan,
  Maybe this Phase One knowledgebase article might help. Worth a try.
  http://xchange.phaseone.com/content/sup ... nguageid=1

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  Dan_Honemann

  • 28. November 2009 18:04

  [quote="Paul_E" wrote:
  Dan,
  Maybe this Phase One knowledgebase article might help. Worth a try.
  http://xchange.phaseone.com/content/sup ... nguageid=1

  
  Thanks, Paul. I did try running a repair on .NET Framework 3.5, and still no joy. I have a case open with Phase One support. It could be my old PC just doesn't have the muscle to handle a program of this size--although Lightroom v3 beta runs fine, but it's slow.

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