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C1 is copying all files from previously open file to new imp

Kommentare

3 Kommentare

  • Andrew Paquette
    Top Commenter
    I should add that this is very confusing because sometimes, when I delete the duplicated images, the are also deleted from the original folder. For example: I make session A, import CF card to capture directory= no problem. I make session B, import from different CF card. Now, it imports all the files from session A and the CF card. Next, I make session C, and it imports all the files from session B (A+B) and the new CF card.

    How can I make this stop?

    AP
    0
  • Andrew Paquette
    Top Commenter
    I hate to keep posting on this, but it is a serious problem and I hope someone answers. I left the previous question up for more than a month without an answer, but now it is not funny. I have 9 CF cards with about 2,000 images between them, and I am trying to get them all into C1 sessions. I thought I had this worked out, but when importing images from cf card 2, it instead imported images from the previously open capture session. Then, when I moved them to trash, it moved the images from both sessions to trash, thus losing all the edits that I spent all night making on the first batch. Also, it is possible that a few dozen original .iiq files are gone permanently.

    I have a feeling this is happening because I had an assistant start this process who hadn't used C1 before, so I don't know exactly what he did, but it should be fixable. When I got the files, all of the IIQ files were in the appropriate capture directories, as they should be. However, the session files opened with no images, which forced me to import files from the folders, which I did. This worked for the first folder, but the second session file keeps importing from the first directory.

    To solve this, I am putting all the files from all of the CF cards into the same capture directory, but I don't like doing this because the file becomes too unwieldy.

    AP
    0
  • SFA
    AP,

    It is very difficult to guess what might be happening in your system if you cannot see from the file structure where the additional files are coming from.

    In addition I cannot think of a reason why you should end up with the deletion problems you have described.

    I would strongly suggest that you create a Support Case and have a C1 team helper go through the problem with you since it seems that no other user has had such an experience as you are having and so there is no one who is in a position to offer advice that might be helpful to you.

    I hope that advice helps in some way.


    Grant
    0

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