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XMP Files Not Being Read

Patrick O'Keeffe
I am testing Media Pro SE and I cannot find a way of getting Media Pro SE to load the data from my Sony Raw Image XMP files. I have tried all the combinations of Preferences and Import Annotations. All to no avail. The XMP files have been populated by Adobe Lightroom.

JPEGs are read correctly.

Can anyone help me?
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  • Christian Seitz
    Hi,

    i think i have the same problem like you. maybe. everything works fine, if the images are stored local at my iMac oder MacBook Pro. Both using the HFS+ filesystem (Mac OS X). This filesystem IS NOT case sensitive.

    If I want to import images stored on my NAS (Synology DS1815+ with BTRFS filesystem or DS1813+ with EXT4 filesystem, both filesystems ARE case sensitiv) everything with XMP works strange in Media Pro.

    In my opinion the case sensitive filesystem could be the problem. E.g., I have an image named cs_160920_0001.nef and the corresponding XMP file is cs_160920_0001.xmp. I have tested it with Ligthroom, Photo Mechanic, Capture One 9.2 and Media Pro 2.0 (and 2.1) All apps exccept Media Pro write a cs_160920_0001.xmp (xmp lowercase). Only Media Pro writes cs_160920_0001.XMP (xmp uppercase)

    So, I suspect, Media Pro is searching for cs_160920_0001.XMP and can't find this file on a (my) NAS Volume, because with a case sensitve filesystem cs_160920_0001.XMP and cs_160920_0001.xmp is not the same. Therefore you (and me) don't see the infos). On a local harddisk cs_160920_0001.XMP and cs_160920_0001.xmp is the same and therefore everything works fine.

    The other way around, when I want to update an XMP file with Media Pro (action » export annotaion) Media Pro creates cs_160920_0001.XMP although cs_160920_0001.xmp already exists on the NAS volume. If you want to copy both XMPs together with the RAW file to a local harddisk you will get an error messages for your OS, of coures, because it dosn't support case sensitiv files)

    Unfortunately, I don't know a workaround. I think, the best solution would be, if Media Pro would also read and write xmp-Files with a lowercase file extension.

    @Phase One: I'm right? If yes, please fix it … ;-)

    best regards,
    Christian
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  • Patrick O'Keeffe
    Hello chrsitianseitz,

    I received the following answer to my issue from PhaseOne support:

    "After some testing I have been able to reproduce the issue you are seening by using the slower legacy protocol AFP.

    I can not reproduce reproduce this with SMB or CIFS connnection.

    I have not yet tested NFS or or iscsi but I believe that the use of AFP could be the reason.

    AFP should also work so we will report this but at least you have a workaround for now."

    I changed the protocol for the connection to my NAS to SMB and was then able to read the XMP data. When I changed back to AFP I was no longer able to read the XMP data.

    I am not sure if this is the answer to your problem but it was the answer to my issue.
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  • Christian Seitz
    hi,

    thank you for your answer. i have tested a connection via smb to my nas and everything is fine.
    this is also the solution to my problem. thank you.
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